Reported Mar 14, 2024
U.S. Boiler Company Recalls Gas-Fired Hot Water Residential Boilers Due to Carbon Monoxide Poisoning Hazard
U.S. Boiler Company LLC of Lancaster, Pennsylvania
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers with the recalled boilers should immediately contact U.S. Boiler to receive a free repair that includes a free replacement main burner gas orifice and a free replacement blocked vent switch if needed. Consumers who continue use of the boilers while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on each floor of the home.
Firm contact: U.S. Boiler toll-free at 888-432-8887 from 8 a.m. to 5 p.m. ET Monday through Friday, email at info@usboiler.net, or online at https://s3-us-west-2.amazonaws.com/catsy.782/high+altitude+homeowner+recall+letter3.pdf or usboiler.net, archerboiler.com, or newyorkerboiler.com and click on "Safety Recall Information: High Altitude Gas Boilers" on the home page for more information.
What it looks like
Is this the product you have?
- U.S. Boiler, New Yorker Boiler, Advantage, FORCE and Archer brand gas-fired hot water residential boilers
- Amount recalled
- About 2,500
Where it was sold
Sold at Independent heating and plumbing contractors and wholesale distributors nationwide from February 2009 through November 2023 for between $2,000 and $4,000..
Why it was recalled
Stop using this product now
The blocked vent switch (BVS) can fail to shut down the burners if the boilers are installed at altitudes above 5,400 feet and the vent system becomes blocked. In such an event, the boiler can emit excessive amounts of carbon monoxide into the home, posing a carbon monoxide (CO) poisoning hazard to consumers.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: None reported.
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