Reported Apr 11, 2024
Johnson Health Tech North America Expands Recall of Matrix T1 and T3 Commercial Treadmills Due to Fire Hazard (Recall…
Johnson Health Tech North America Inc. of Cottage Grove, Wis.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Exercise facilities should inspect their treadmills to confirm whether they have a power cord bracket installed on the unit. If the bracket is not already installed, facilities should ensure that the power cord is completely inserted into the power socket on the treadmills prior to each use, until repaired. Contact Johnson Health Tech North America to schedule a free installation of a power cord bracket or to order a power cord bracket for self-installation. Johnson Health Tech North America is contacting all known purchasers directly.
Firm contact: Johnson Health Tech North America toll-free at 866-218-3674 from 8 a.m. to 5 p.m. CT, Monday through Friday, email at reworks@johnsonfit.com, or online at https://matrixfitness.com/us/eng/recalls or at www.matrixfitness.com and click on "Recalls" for more information.
What it looks like
Is this the product you have?
- Matrix T1 and T3 Series Commercial Treadmills
- Amount recalled
- About 9,700 (About 19,900 were previously recalled in January 2022)
Where it was sold
Sold at Johnson Health Tech North America and Johnson Fitness & Wellness stores nationwide from March 2018 through January 2024 for between $3,400 and $8,900..
Why it was recalled
Stop using this product now
The power cord can become loose from the treadmill's power socket, posing a fire hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Matrix Fitness has received one report of a fire in a fitness facility since the last recall, in addition to the 58 reported in the January 2022 recall, of the treadmill's power cord and socket sparking, smoking, and/or melting, including seven reports of fire; two resulting in property damage. No injuries have been reported.
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