Reported May 16, 2024
Electrolux Group Reannounces Recall of Frigidaire and Kenmore Electric Ranges Due to Fire and Burn Hazards; Multiple…
Electrolux Home Products Inc. of Charlotte, North Carolina
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Contact Electrolux or register online to participate in the recall. Based on the serial number, it will be determined if consumers have a range that can be repaired or not. Consumers with impacted ranges should contact Electrolux for steps to avoid a burn injury, including not leaving anything on the range when it is not in use. If the range is repairable, a free inspection and repair will be scheduled. If the range is not repairable, consumers will receive a refund in the form of a $50 electronic gift card and reimbursement of up to $60 for the haul-away fee for their recalled range, once they have submitted proof of purchase of a new range and the haul-away fee paid. Electrolux may reimburse haul-away fees over $60 when consumers provide receipts or other documentation showing paid haul-away fees.
Firm contact: Electrolux Group toll-free at 888-845-8226 from 8:30 a.m. to 8 p.m. ET Monday through Friday, by email at potentiometerrecall@electrolux.com or online at https://www.ema-recall.com/potentiometer or www.potentiometerrecall.com or www.frigidaire.com and click on "Recall Information" at the top of the page for more information.
What it looks like
Is this the product you have?
- Frigidaire and Kenmore Smooth-top Freestanding Electric Ranges
- Amount recalled
- About 203,000 (The ranges were previously recalled in August 2009)
Where it was sold
Sold at Sears and independent appliance stores nationwide from June 2001 through August 2009 for between $1,000 and $2,500..
Why it was recalled
Stop using this product now
Depending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or 3) heat to different temperatures than selected. This poses fire and burn hazards to consumers.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Since the recall was announced in August 2009, Electrolux has received at least 212 reports of the ranges behaving erratically, including 14 reports of fires and eight reports of injuries involving burns to hands or arms, as well as smoke inhalation.
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