Reported Jun 13, 2024
Bambu Lab Recalls A1 3D Printers Due to Electric Shock and Fire Hazards
Bambu Lab USA Inc. of Austin, Texas
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled 3D printers, and contact Bambu Lab to arrange either (1) return of their A1 3D printers for a full refund, or (2) for free replacement of the heatbed and cable by a local electronics repair facility. Consumers requesting a full refund will be sent a prepaid shipping label to return the printer. Consumers should not attempt to fix the recalled product themselves. Bambu Lab has contacted all known purchasers.
Firm contact: Bambu Lab by email at a1recall@bambulab.com, or online at https://bambulab.com/en-us/support/A1recall or at https://bambulab.com/en-us and click on "A1 Recall" at the top of page for more information.
What it looks like
Is this the product you have?
- Bambu Lab A1 3D printers
- Amount recalled
- About 12,800
Where it was sold
Sold at Micro Center stores nationwide and online at us.store.bambulab.com from December 2023 through January 2024 for between $400 and $560..
Why it was recalled
Stop using this product now
When the recalled 3D printer's heatbed cable is bent or damaged, it can short-circuit and spark or burn through the insulation layer, posing electric shock and fire hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received a total of 19 reports of damaged cables, including one cable sparking. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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