Reported Jun 20, 2024
Goal Zero Recalls Yeti Link Modules with EC8 Cables Due to Fire and Burn Hazards
Goal Zero LLC of Draper, Utah
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled Yeti Link modules and cables, and contact Goal Zero to receive a free replacement kit. The kit includes a new Yeti Link module and all the necessary cables with a new connector and instructions. Goal Zero will mail a box and prepaid postage to each consumer who registers at www.goalzero.com/pages/notices-recalls. All replacement kits will be mailed to consumers after they have returned the recalled module. All cables can be discarded in the household trash. Goal Zero is contacting all known purchasers.
Firm contact: Goal Zero toll-free at 888-794-6250 from 8 a.m. to 5 p.m. CT Monday through Friday, email at support@goalzero.com, or online at www.goalzero.com and at the bottom of the page click on "Notices/Recalls" under the Support column, or at www.goalzero.com/pages/notices-recalls for more information.
What it looks like
Is this the product you have?
- Yeti Link Expansion Modules and EC8 Cables
- Amount recalled
- About 34,460 (In addition, about 815 were sold in Canada) (The EC8 cables were previously recalled in April 2021)
Where it was sold
Sold at REI, Bass Pro, Batteries Plus, Scheels, and Sportsman's Warehouse stores nationwide, and online at Goal Zero.com, Amazon.com, Walmart.com, and Backcountry.com from November 2018 through April 2024 for between $50 and $500..
Why it was recalled
Stop using this product now
The connection between the Yeti Link Expansion modules and the cables can overheat and melt, posing fire and burn hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received two reports of the cables melting inside a vehicle, causing minor property damage. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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