Reported Jun 20, 2024
myCharge Recalls POWER HUB All-In-One Portable Chargers Due to Fire and Burn Hazards; Sold Exclusively at Costco
RFA Brands LLC, d/b/a myCharge of Birmingham, Michigan
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled portable chargers, and contact myCharge for a free replacement portable charger.
Firm contact: myCharge toll-free at 888-251-2026 from 9 a.m. to 4 p.m. ET Monday through Friday, by email at compliance@mycharge.com, or online at https://mycharge.com/pages/power-hub-all-in-one-recall or www.myCharge.com and click on "RECALL INFORMATION" at the bottom of the page for more information.
What it looks like
Is this the product you have?
myCharge POWER HUB All-In-One 10000mAh portable chargers
- Amount recalled
- About 567,000
Where it was sold
Sold at Exclusively at Costco stores nationwide and online at Costco.com from January 2022 through November 2023 for about $40..
Why it was recalled
Stop using this product now
The recalled portable chargers can overheat while charging, posing fire and burn hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: There have been a total of 120 reports involving the portable chargers overheating. myCharge received five reports of incidents, including two reports of residential fires, resulting in approximately $165,000 in reported property damage; and Costco received 115 returns of the portable chargers, mentioning melting, expanding, smoking, fire, burning, exploding, or sparking. There have been no reports of injuries requiring medical attention.
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