Reported Jul 3, 2024
Focusee Recalls Tideway Hair Dryers Due to Electrocution or Shock Hazard
Focusee Ltd. of Los Angeles, California
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately unplug and stop using the recalled hair dryers, and contact Tideway Shop to receive a free replacement. Consumers should destroy the recalled hair dryers by unplugging the hair dryer, cutting the cord and disposing of them in accordance with local and state recycling laws, and send an image of the destroyed hair dryer to info@tideway.shop or tidewayshopify@gmail.com. Upon receipt of the photo, Focusee will send the customer a replacement hair dryer with an immersion protection device.
Firm contact: Tideway Shop at collect 209-267-4999 from 8 a.m. to 7 p.m. CT Monday through Friday or 8 a.m. to 6 p.m. CT Saturday and Sunday, email at info@tideway.shop or tidewayshopify@gmail.com, or online at https://tideway.shop/ and click on "Recall" for more information, or click on https://tideway.shop/recall.
What it looks like
Is this the product you have?
- Tideway High-Speed Hair Dryers
- Amount recalled
- About 27,400
Where it was sold
Sold at Online at TikTokShop.com, Shopify.com and other websites from November 2023 through March 2024 for about $170..
Why it was recalled
Stop using this product now
The handheld hair dryers lack an immersion protection device, posing an electrocution or shock hazard to consumers, if they fall into water when plugged in. The CPSC has determined that hair dryers not equipped with the integral immersion protection present a substantial product hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: None reported.
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