Reported Jul 3, 2024
Hatch Baby Recalls Power Adapters Sold with Rest 1st Generation Sound Machines Due to Shock Hazard
Hatch Baby Inc. of Palo Alto, California
Risk not classifiedThe agency has not ranked the risk yet — treat the notice as a caution.What you should do
Consumers should immediately stop using the recalled power adapters sold with Rest 1st Generation sound machines, and contact Hatch for a free replacement power adapter. Consumers should unplug the cord, cut the cord on the recalled power adapter, take a photo of the adapter showing the model number and the cut cord, upload the photo, and provide their name and mailing address at www.hatch.co/adapterrecall. Hatch is contacting all registered owners directly.
Firm contact: Hatch Baby Inc. toll-free at 888-918-4614 from 9 a.m. to 5 p.m. PT Monday through Friday, by email at recall@hatch.co, or online at www.hatch.co/adapterrecall or www.hatch.co and click on "Recall" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- Power Adapters sold with Rest 1st Generation sound machines
- Amount recalled
- About 919,400 (In addition, about 44,352 were sold in Canada)
Where it was sold
Sold at Online at Hatch.co and Amazon.com, and at BuyBuyBaby, Target, Walmart, Nordstrom, Pottery Barn Kids and BestBuy stores nationwide from January 2019 through September 2022 for between $60 and $70 with certain Rest 1st Generation sound machines, and on Amazon.com from January 2019 through May 2024 for between $60 and $200 with certain Rest 1st Generation sound machines..
Why it was recalled
The plastic housing surrounding the AC power adapter supplied with some Rest 1st Generation sound machines can come off when removing the adapter from the power outlet, leaving the power prongs exposed and posing a shock hazard to consumers.
The agency has not ranked the risk yet — treat the notice as a caution.
Reports so far: The firm has received 19 reports of the plastic housing surrounding the AC power adapter coming off, including two reports of consumers who experienced a minor electrical shock.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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