Reported Oct 7, 2015 · Terminated

Philips GoSafe Mobile Help Button; 7000MHB. Personal Emergency Response System.

Lifeline Systems, Incorporated

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Lifeline Systems, Incorporated · 111 Lawrence St · Framingham, MA · 01702-8156

Is this the product you have?

  • Philips GoSafe Mobile Help Button; 7000MHB. Personal Emergency Response System.
Lot codes and dates
  • Serial Numbers

    769 of 769 codes

    • 1030000887
    • 1030000931
    • 1030000934
    • 1030000993
    • 1030001039
    • 1030001057
    • 1030001059
    • 1030001173
    • 1030001182
    • 1030001210
    • 1030001226
    • 1030001254
    • 1030001292
    • 1030001315
    • 1030001318
    • 1030001358
    • 1030001371
    • 1030001441
    • 1030001460
    • 1030001526
    • 1030001528
    • 1030001568
    • 1030001640
    • 1030001641
    • 1030001710
    • 1030001720
    • 1030001743
    • 1030001797
    • 1030001807
    • 1030001819
    • 1030002013
    • 1030002025
    • 1030002051
    • 1030002129
    • 1030002185
    • 1030002214
    • 1030002225
    • 1030002233
    • 1030002252
    • 1030002316
    • 1030002331
    • 1030002406
    • 1030002413
    • 1030002444
    • 1030002458
    • 1030002489
    • 1030002524
    • 1030002534
    • 1030002582
    • 1030002601
    • 1030002622
    • 1030002626
    • 1030002638
    • 1030002669
    • 1030002673
    • 1030002689
    • 1030002690
    • 1030002715
    • 1030002736
    • 1030002755
    1030012359, and 1030012658
Amount recalled
8,616 devices

Where it was sold

Why it was recalled

Irregular battery disconnection resulted in issues with Mobile Health Button (MHB) Charging.

This product could cause temporary or reversible health problems — stop using it.

Want the full recall guide?

The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.

Free recall alerts

Get alerted about new Lifeline Systems, Incorporated recalls

One email when a matching recall is published. No account, no cost, unsubscribe in one click.

Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Nov 10, 2020 · Data as of Sep 19, 6:00 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.