Reported Oct 12, 2022 · Ongoing

MR Patient Care Portal 5000 (Desktop Unit), Model Number 453564792561 This is a component of product number 866162.

Philips North America LLC

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Philips North America Llc · 222 Jacobs St · Cambridge, MA · 02141-2289

Is this the product you have?

  • MR Patient Care Portal 5000 (Desktop Unit), Model Number 453564792561 This is a component of product number 866162.
Lot codes and dates
    • 01.02.00 - United States
    • Puerto Rico
    • Guam 01.01.00 -
  • ROW UDI-DI00884838091948
  • Impacted serial numbers

    308 of 308 codes

    • US04100115
    • US04100116
    • US04100117
    • US04100118
    • US04100119
    • US04100120
    • US04100121
    • US04100122
    • US04100123
    • US04100124
    • US04100125
    • US04100126
    • US04100127
    • US04100128
    • US04100129
    • US04100130
    • US04100131
    • US04100132
    • US04100134
    • US04100135
    • US04100137
    • US04100138
    • US04100139
    • US04100140
    • US04100141
    • US04100142
    • US04100143
    • US04100144
    • US04100145
    • US04100146
    • US04100147
    • US04100148
    • US04100150
    • US04100151
    • US04100152
    • US04100154
    • US04100155
    • US04100156
    • US04100157
    • US04100158
    • US04100159
    • US04100160
    • US04100161
    • US04100162
    • US04100163
    • US04100164
    • US04100165
    • US04100166
    • US04100167
    • US04100168
    • US04100169
    • US04100170
    • US04100171
    • US04100172
    • US04100173
    • US04100174
    • US04100175
    • US04100177
    • US04100178
    • US04100179
Amount recalled
115 US; 193 ROW

Where it was sold

Why it was recalled

Device may intermittently fail to produce audio. Turning the unit off and on does not resolve the issue; disconnecting and reconnecting to AC power does not reliably resolve the issue.

This product could cause temporary or reversible health problems — stop using it.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Data as of Sep 19, 5:35 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.