Reported Nov 8, 2017 · Terminated

THERMOCOOL SMARTTOUCH SF Bi-Directional Product Codes D-1348-01-S, D-1348-04-S, D-1348-05-S

Biosense Webster, Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Biosense Webster, Inc. · 15715 Arrow Hwy · Irwindale, CA · 91706-2006

Is this the product you have?

  • THERMOCOOL SMARTTOUCH SF Bi-Directional Product Codes D-1348-01-S, D-1348-04-S, D-1348-05-S
Lot codes and dates
  • l 7673851L l 7685693L 17689360L 17676952L 17685715L l 7689361L 17677062L 17685742L l
    • 7689369L
    • 17677144L
    • 17685763L
    • 17689370L
    • 17680082L
    • 17685770L
    • 17689371L
    • 17680149L
    l 7685772L 17689372L 17680198L 17685795L 17689380L 17680199L l 7685805L 17689381L 17682731L l
    • 7685806L
    • 17689387L
    • 17682732L
    • 17685816L
    • 17689390L
    • 17682733L
    • 17685843L
    • 17689392L
    • 17682789L
    • 17685844L
    l 7689396L 17682790L l
    • 7685859L
    • 17689403L
    • 17682820L
    • 17685883L
    • 17689405L
    • 17682853L
    • 17685885L
    • 17689413L
    • 17682854L
    • 17685886L
    • 17689444L
    l 7682855L l 7685887L l 7689445L 17682858L 17685901L 17689447L l 7682910L 17685902L 17689449L l 7682911L l 7689355L l
    • 7689451L
    • 17682912L
    • 17689358L
    • 17689461L
    • 17689462L
    • 17689532L
    • 17690548L
    • 17689477L
    • 17689533L
    • l7690549L
    • 17689479L
    • 17689534L
    • 17690550L
    l 7689485L l 7689535L l
    • 7690551L
    • 17689486L
    • 17689536L
    • 17692025L
    • 17689487L
    • 17689537L
    • 17692026L
    • 17689488L
    • 17689538L
    • 17692027L
    • 17689489L
    • 17689539L
    • 17692028L
    • 17689490L
    • 17689540L
    • 17692037L
    • 17689491L
    • 17689541L
    • 17692053L
    • 17689492L
    • l7690527L
    • 17692054L
    • 17689493L
    l
    • 7690528L
    • 17692057L
    • 17689494L
    • 17690529L
    • 17692058L
    • l7689496L
    • 17690530L
    • 17692059L
    • l7689497L
    • 17690531L
    • 17692060L
    • 17689505L
    • 17690533L
    l 7692061L 17689506L 17690537L 17692062L 17689512L l 7690539L 17692063L l 7689529L 17690540L 17692064L 17689530L 17690541L 17692065L 1768953 lL 17690542L 17692066L 17692070L l
    • 7692193L
    • 17695495L
    • 17698306L
    • 17698457L
    • 17692099L
    • 17692194L
    • 17695519L
    • 17698307L
    • l7698458L
    • 17692101L
    • 17692196L
    • 17695520L
    • 17698308L
    • 17698460L
    • 17692102L
    • 17692197L
    • 17695522L
    l 7698339L l
    • 7698461L
    • 17692104L
    • 17692205L
    • 17695523L
    • 17698340L
    • 17701761L
    • 17692105L
    • 17692209L
    • 17695524L
    • 17698341L
    • 17701765L
    • 17692107L
    • 17692226L
    l 7695525L l
    • 7698343L
    • 17701766L
    • 17692109L
    • 17692228L
    • 17695526L
    • 17698344L
    • 17701769L
    • 17692110L
    • 17692229L
    • 17695564L
    l 7698347L l
    • 7701771L
    • 17692116L
    • 17692230L
    • 17695565L
    • 17698348L
    • 17701773L
    • 17692139L
    • 1769223
    lL l7695623L 17698378L 17701774L 17692140L 17692237L l 7695626L 17698382L 17701775L 17692142L l 7692238L 17695628L l 7698383L 17701798L 17692149L 17695427L 17695633L l
    • 7698384L
    • 17701799L
    • 17692150L
    • 17695453L
    • 17697886L
    • 17698385L
    • 17701801L
    • 17692151L
    • 17695455L
    l 7697887L 17698417L 17701802L l 7692155L 17695456L l 7697888L 17698418L 17701806L 17692159L 17695458L 17698298L 17698420L l 7701810L 17692186L 17695489L 17698299L l7698423L 17701812L 17692189L l 7695491L 17698302L 17698425L 17701834L 17692191L 17695492L l 7698303L 17698454L 17701842L
Amount recalled
1962 units

This recall covers 5 products

The agency filed one notice per product. You are reading one of them; the other 4 are below.

Why it was recalled

Biosense Webster, Inc. has recently received an increased number of complaints related to the display of Alert 402 on the CARTO 3 System for certain lots of THERMOCOOL brand catheters. Alert 402 implies a "Map: magnetic distortion" when connected to CARTO 3 System. This issue may subsequently lead the physician to ablate in an unintended area when delivering RF energy.

This product could cause temporary or reversible health problems — stop using it.

Want the full recall guide?

The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Nov 19, 2019 · Data as of Sep 19, 5:25 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.