Reported Nov 28, 2018 · Ongoing
Ascom Telligence Nurse Call System
Ascom (US) Inc.
Moderate riskThis product could cause temporary or reversible health problems — stop using it.What you should do
Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.
Firm contact: Ascom (US) Inc. · 9024 Town Center Parkway · Lakewood Ranch, FL · 34202-4159
Is this the product you have?
- Ascom Telligence Nurse Call System
- Lot codes and dates
- Version 5.0 (Build 5.0.4)
- Amount recalled
- 57 units
Where it was sold
Why it was recalled
There is an issue that could cause the Telligence System Gateway II, NGGTWY2 H, to stop communicating to the hallway devices connected to it. When this occurs, the dome lights connected to the Gateway II Ports A and B will start flashing, indicating that they are no longer communicating to the Gateway II. If this occurs, device failures that WOULD otherwise be annunciated WILL NOT be indicated at staff consoles that are configured to display failures.
This product could cause temporary or reversible health problems — stop using it.
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