Reported Dec 25, 2024 · Ongoing
Philips Smart-Hopping 2.0 AP 1.4 GHz. Model Number: 867216
Philips North America LLC
Moderate riskThis product could cause temporary or reversible health problems — stop using it.What you should do
Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.
Firm contact: Philips North America Llc · 222 Jacobs St · Cambridge, MA · 02141-2289
Is this the product you have?
- Philips Smart-Hopping 2.0 AP 1.4 GHz
- Model Number867216
- Lot codes and dates
- GTIN00884838099876
- Model Number867216. All software versions are affected
- UDI Numbers
141 of 141 codes
(01)00884838099876(21)DK34706344(01)00884838099876(21)DK33603995(01)00884838099876(21)DK34706512(01)00884838099876(21)DK33402245(01)00884838099876(21)DK34706012(01)00884838099876(21)DK33402324(01)00884838099876(21)DK33603538(01)00884838099876(21)DK34405346(01)00884838099876(21)DK32801033(01)00884838099876(21)DK34705955(01)00884838099876(21)DK40307155(01)00884838099876(21)DK34405363(01)00884838099876(21)DK33604046(01)00884838099876(21)DK34706011(01)00884838099876(21)DK34706010(01)00884838099876(21)DK33402486(01)00884838099876(21)DK34405820(01)00884838099876(21)DK34405539(01)00884838099876(21)DK34405788(01)00884838099876(21)DK33403107(01)00884838099876(21)DK33603456(01)00884838099876(21)DK34706099(01)00884838099876(21)DK32801250(01)00884838099876(21)DK32801095(01)00884838099876(21)DK33604249(01)00884838099876(21)DK33403062(01)00884838099876(21)DK34706432(01)00884838099876(21)DK33403214(01)00884838099876(21)DK33402554(01)00884838099876(21)DK40307129(01)00884838099876(21)DK33603678(01)00884838099876(21)DK32801039(01)00884838099876(21)DK33402660(01)00884838099876(21)DK34706048(01)00884838099876(21)DK33904683(01)00884838099876(21)DK33402439(01)00884838099876(21)DK34405702(01)00884838099876(21)DK40306709(01)00884838099876(21)DK32800996(01)00884838099876(21)DK34405910(01)00884838099876(21)DK32800867(01)00884838099876(21)DK33603918(01)00884838099876(21)DK33604048(01)00884838099876(21)DK33904818(01)00884838099876(21)DK34706539(01)00884838099876(21)DK34405884(01)00884838099876(21)DK33403219(01)00884838099876(21)DK33603727(01)00884838099876(21)DK34706371(01)00884838099876(21)DK33402675(01)00884838099876(21)DK33402648(01)00884838099876(21)DK33604588(01)00884838099876(21)DK33604264(01)00884838099876(21)DK33402127(01)00884838099876(21)DK34706378(01)00884838099876(21)DK32801318(01)00884838099876(21)DK33403095(01)00884838099876(21)DK33603562(01)00884838099876(21)DK34706181(01)00884838099876(21)DK33604554
- Amount recalled
- 4,811 units
Where it was sold
- Nationwide
Why it was recalled
The following four issues are included: 1. Certain Channel Settings may result in an Access Point preventing a connected client device from roaming to another Access Point potentially causing the client device to appear to drop out from the network. 2. if the Access Point experiences a disconnection from the Access Point Controller exceeding 4 minutes, the Access Point may not transition through the desired state to all for clean reconnection of the client radio link. 3. Potential to experience higher than expected data dropouts, device disassociations/reassociations for their wireless clients, and frequent "Loss of AP" alerts. 4. Potential for the Smart-hopping Access Point is affected by a software issue where the Access Point will resent after 82.85 days when the frame counter reaches its limit. This causes the latest synchronization check to fail and potential for loss of patient data.
This product could cause temporary or reversible health problems — stop using it.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
Free recall alerts
Get alerted about new Philips North America LLC recalls
One email when a matching recall is published. No account, no cost, unsubscribe in one click.
We email you about recalls and nothing else. Every send has a one-click unsubscribe, and you can change your preferences any time without an account.