Reported Dec 10, 2025 · Ongoing

Incisive CT; Software Version Number: 4.5, 5.0, 5.1;

Philips North America LLC

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Philips North America Llc · 222 Jacobs St · Cambridge, MA · 02141-2289

Is this the product you have?

  • Incisive CT
  • Software Version Number
    • 4.5
    • 5.0
    • 5.1
Lot codes and dates
  • 1)
  • Model Number728143
  • UDI-DI00884838085015
  • Serial Numbers

    1,101 of 1,101 codes

    • 500092
    • 500202
    • 500309
    • 500376
    • 500574
    • 500265
    • 500264
    • 510051
    • 500034
    • 500544
    • 500543
    • 500548
    • 500046
    • 500168
    • 500064
    • 500110
    • 500111
    • 500102
    • 500145
    • 500178
    • 500255
    • 500217
    • 500211
    • 500216
    • 500225
    • 33009
    • 500242
    • 500252
    • 500222
    • 500282
    • 33005
    • 500301
    • 33001
    • 33035
    • 33039
    • 33002
    • 33003
    • 33007
    • 33013
    • 33047
    • 33011
    • 33008
    • 33015
    • 33020
    • 33010
    • 33046
    • 33017
    • 33019
    • 33049
    • 33016
    • 33024
    • 33006
    • 33025
    • 33034
    • 33041
    • 33038
    • 33031
    • 33042
    • 33033
    • 33037
  • Model Number728144
  • UDI-DI00884838105508
  • Serial numbers

    1,241 of 1,241 codes

    • 552070
    • 552094
    • 34415
    • 34010
    • 552036
    • 550138
    • 550133
    • 552051
    • 550320
    • 550076
    • 550319
    • 550190
    • 550230
    • 550231
    • 550374
    • 550126
    • 34002
    • 34006
    • 34007
    • 34025
    • 34026
    • 34018
    • 34023
    • 34031
    • 34033
    • 34032
    • 34038
    • 34041
    • 34042
    • 34040
    • 34051
    • 34047
    • 34050
    • 34049
    • 34052
    • 34053
    • 34054
    • 34056
    • 34057
    • 34055
    • 34060
    • 34058
    • 34059
    • 34064
    • 34066
    • 34072
    • 34067
    • 34068
    • 34071
    • 34074
    • 34073
    • 34078
    • 34079
    • 34075
    • 34077
    • 34082
    • 34081
    • 34083
    • 34085
    • 34088
Amount recalled
2341 units

This recall covers 24 products

The agency filed one notice per product. You are reading one of them; the other 23 are below.

11 more are in the archive.

Where it was sold

  • Nationwide
  • GA

Why it was recalled

If the screws of tube heat exchanger on the rotating scanner are not tightened well after replacing. This component may become detached and make contact with other components located within the Incisive CT systems during rotation. Other components could be damaged due to the contact with the tube heat exchanger.

This product could cause temporary or reversible health problems — stop using it.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Data as of Sep 19, 5:39 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.