Reported Jan 22, 2025 · Ongoing

Portrait Core Services, a set of software services that enable the communication and interaction of the Portrait Mobile…

GE Medical Systems, LLC

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: GE Medical Systems, LLC · 3000 N Grandview Blvd · Waukesha, WI · 53188-1615

Is this the product you have?

  • Portrait Core Services, a set of software services that enable the communication and interaction of the Portrait Mobile Monitoring Solution components and will integrate into existing healthcare facility infrastructure and clinical information systems, Model CSSXB
Lot codes and dates
  • UDI-DI00195278659446
  • Serial Numbers
    • SWT24040001TA
    • SWT24090006TA
    • SWT24150008TA
    • SWT24050001TA
    • SWT24180011TA
    • SWT24180009TA
    • SWT31240012TA
    • SWT24340007TA
    • SWT24360002TA
    • SWT24370001TA
    • SWT24370002TA
    • SWT24180010TA
    • 6399074-7
    • 6399074-8
    • 6399074-9
    • 6399326-1
    • 6399326-2
    • SWT24060001TA
Amount recalled
7 systems

Where it was sold

Why it was recalled

There is a software issue that can result in the loss of patient monitoring on the Portrait Central Viewer Application after 425 days of continuous run-time.

This product could cause temporary or reversible health problems — stop using it.

Want the full recall guide?

The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.

Free recall alerts

Get alerted about new GE Medical Systems, LLC recalls

One email when a matching recall is published. No account, no cost, unsubscribe in one click.

Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Data as of Sep 19, 5:44 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.