Reported Feb 19, 2020 · Terminated

Brand Name: Dexcom G6 CGM App for iOS Software Number: SW11677 Software Version: Version 1.4.0 up to corrected Version…

Dexcom Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Dexcom Inc · 6340 Sequence Dr · San Diego, CA · 92121-4356

Is this the product you have?

  • Brand NameDexcom
  • G6 CGM App for iOS Software NumberSW11677
  • Software VersionVersion 1.4.0 up to corrected Version 1.4.4
  • GUDID Registered GTIN00386270000804
Lot codes and dates
  • Software NumberSW11677
  • Software Version1.4.0 up to corrected Version 1.4.4
  • GUDID Registered GTIN00386270000804
Amount recalled
237888 users registered.

Why it was recalled

It was reported that the user's low alarm feature on the iOS application were not properly alerting users when the user has enabled the Alert Schedule feature more than 30 days after installing the iOS application.

This product could cause temporary or reversible health problems — stop using it.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Aug 22, 2023 · Data as of Sep 19, 5:26 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.