Reported Mar 19, 2014 · Terminated

RetCam 3, RetCam Portable and RetCam Shuttle; manufactured by Clarity Medical Systems, Inc.; Pleasanton, CA 94588.…

Clarity Medical Systems Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Clarity Medical Systems Inc · 5775 W Las Positas Blvd Suite 200 · Pleasanton, CA · 94588-4084

Is this the product you have?

  • RetCam 3, RetCam Portable and RetCam Shuttle; manufactured by Clarity Medical Systems, Inc.; Pleasanton, CA 94588. General ophthalmic imaging including retinal, corneal and external imaging.
Lot codes and dates
  • no lot numbers
    • RetCam 3 (RC3
    • Part number 21-100500
  • Serial numbers

    288 of 288 codes

    • RC3125
    • RC6003
    • RC6004
    • RC6005
    • RC6006
    • RC6007
    • RC6008
    • RC6009
    • RC6010
    • RC6011
    • RC6012
    • RC6013
    • RC6014
    • RC6015
    • RC6016
    • RC6017
    • RC6018
    • RC6019
    • RC6020
    • RC6021
    • RC6022
    • RC6023
    • RC6024
    • RC6025
    • RC6026
    • RC6027
    • RC6028
    • RC6029
    • RC6030
    • RC6031
    • RC6033
    • RC6034
    • RC6035
    • RC6036
    • RC6037
    • RC6038
    • RC6039
    • RC6040
    • RC6041
    • RC6042
    • RC6043
    • RC6044
    • RC6045
    • RC6046
    • RC6047
    • RC6048
    • RC6049
    • RC6050
    • RC6051
    • RC6052
    • RC6053
    • RC6054
    • RC6055
    • RC6056
    • RC6057
    • RC6058
    • RC6059
    • RC6060
    • RC6061
    • RC6062
    RetCam Portable (RTP), Part number 23-00100
  • serial numbers
    • RP6003
    • RP6004
    • RP6005
    • RP6006
    • RP6007
    • RP6008
    • RP6009
    • RP6010
    • RP6301
    • RP6302
    • RP6303
    • RP6304
    • RP6305
    • RP6306
    • RP6307
    • RP6307
    • RP6308
    • RP6309
    • RP6310
    • RP6311
    • RP6312
    • RP6313
    • RP6314
    RetCam Shuttle (RCS), Part number 20-000300
  • Serial number

    166 of 166 codes

    • RS3074
    • RS6001
    • RS6002
    • RS6003
    • RS6004
    • RS6005
    • RS6006
    • RS6007
    • RS6008
    • RS6009
    • RS6010
    • RS6011
    • RS6012
    • RS6013
    • RS6014
    • RS6015
    • RS6016
    • RS6017
    • RS6018
    • RS6019
    • RS6020
    • RS6021
    • RS6022
    • RS6023
    • RS6024
    • RS6025
    • RS6026
    • RS6027
    • RS6028
    • RS6029
    • RS6030
    • RS6031
    • RS6032
    • RS6033
    • RS6034
    • RS6035
    • RS6036
    • RS6037
    • RS6038
    • RS6039
    • RS6040
    • RS6041
    • RS6042
    • RS6043
    • RS6044
    • RS6045
    • RS6046
    • RS6047
    • RS6048
    • RS6049
    • RS6050
    • RS6051
    • RS6052
    • RS6053
    • RS6054
    • RS6055
    • RS6056
    • RS6057
    • RS6058
    • RS6059
Amount recalled
166 Ret Cam Shuttles, 288 RetCam 3 and 23 RetCam Portables.

Where it was sold

Why it was recalled

Software anomaly for RetCam 3, RetCam Shuttle and RetCam Portable with software versions 6.0.x, 6.1. x and 6.2x where the patients age is calculated incorrectly.

This product could cause temporary or reversible health problems — stop using it.

Want the full recall guide?

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Aug 11, 2014 · Data as of Sep 19, 5:33 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.