Reported Jan 28, 2026 · Ongoing

Patient Information Center iX; Software Version Number: 4.5.0

Philips North America

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Philips North America · 222 Jacobs St · Cambridge, MA · 02141-2296

Is this the product you have?

  • Patient Information Center iX
  • Software Version Number4.5.0
Lot codes and dates
  • Model Numbers
    • (1) 866389
    • (2) 866390
  • UDI-DI
    • (1) 00884838127074
    • (2) N/A
  • Serial Numbers

    146 of 146 codes

    • 4Z24-5CKL-P
    • 0P6C-4TL3-D
    • 6J58-3LL6-0
    • 216G-7PGV-E
    • 0F2U-1BLC-H
    • 291E-7HJU-A
    • 1M6W-1UP5-1
    • 4620-0XNW-5
    • 4W5R-3FHA-L
    • 6B73-3ZKP-K
    • 3E79-49M4-3
    • 4F6Y-70HU-P
    • 0128-2WG5-0
    • 0830-3RLW-W
    • 097K-7LPC-5
    • 0D2V-1BLC-8
    • 120T-17M9-A
    • 173C-20JM-J
    • 190B-64MU-U
    • 1K2J-15LB-P
    • 1L3T-7KGB-E
    • 2K06-4ZPR-X
    • 3916-5DJ6-Z
    • 3V7H-06MT-E
    • 412A-2WG5-Y
    • 4271-2NL7-M
    • 4Z3L-5PP3-0
    • 5D0E-3EH3-3
    • 5E0B-3EH3-D
    • 5E25-14LG-9
    • 657X-31N5-L
    • 6G5U-3FHA-R
    • 781T-7TJA-B
    • 7N3U-51MJ-B
    • 7P31-7NPM-P
    • 283X-7ZPB-A
    • 7H77-09GU-Z
    • 4C59-26K6-P
    • 4N0L-0FKE-2
    • 5Y0A-02P6-L
    • 494H-1CJJ-3
    • 326G-7PGV-A
    • 292G-3YNZ-9
    • 0V2A-6DHP-0
    • 6354-58M8-C
    • 4W5B-6JK9-A
    • 5M7K-0VKT-T
    • 3401-1FHE-M
    • 6R30-5BNT-N
    • 6N2E-7YK1-1
    • 6R0H-6AMX-T
    • 107C-62PF-Y
    • 2X1T-7TJA-H
    • 1M6G-7PGV-K
    • 1C4Z-6KKD-H
    • 0B3Z-2RHR-L
    • 7H39-3JGK-U
    • 0M0V-6FKB-5
    • 793D-41PZ-X
    • 233G-46MR-V
Amount recalled
146 units (41 US, 105 OUS)

Where it was sold

  • Nationwide

Why it was recalled

A recent software (SW) patch modifies Mobile Event Notification filter settings without providing any indication to the user when upgrading the system.

This product could cause temporary or reversible health problems — stop using it.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Data as of Sep 19, 3:24 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.