Reported Jan 28, 2026 · Ongoing
Patient Information Center iX; Software Version Number: 4.5.0
Philips North America
Moderate riskThis product could cause temporary or reversible health problems — stop using it.What you should do
Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.
Firm contact: Philips North America · 222 Jacobs St · Cambridge, MA · 02141-2296
Is this the product you have?
- Patient Information Center iX
- Software Version Number4.5.0
- Lot codes and dates
- Model Numbers
(1) 866389(2) 866390
- UDI-DI
(1) 00884838127074(2) N/A
- Serial Numbers
146 of 146 codes
4Z24-5CKL-P0P6C-4TL3-D6J58-3LL6-0216G-7PGV-E0F2U-1BLC-H291E-7HJU-A1M6W-1UP5-14620-0XNW-54W5R-3FHA-L6B73-3ZKP-K3E79-49M4-34F6Y-70HU-P0128-2WG5-00830-3RLW-W097K-7LPC-50D2V-1BLC-8120T-17M9-A173C-20JM-J190B-64MU-U1K2J-15LB-P1L3T-7KGB-E2K06-4ZPR-X3916-5DJ6-Z3V7H-06MT-E412A-2WG5-Y4271-2NL7-M4Z3L-5PP3-05D0E-3EH3-35E0B-3EH3-D5E25-14LG-9657X-31N5-L6G5U-3FHA-R781T-7TJA-B7N3U-51MJ-B7P31-7NPM-P283X-7ZPB-A7H77-09GU-Z4C59-26K6-P4N0L-0FKE-25Y0A-02P6-L494H-1CJJ-3326G-7PGV-A292G-3YNZ-90V2A-6DHP-06354-58M8-C4W5B-6JK9-A5M7K-0VKT-T3401-1FHE-M6R30-5BNT-N6N2E-7YK1-16R0H-6AMX-T107C-62PF-Y2X1T-7TJA-H1M6G-7PGV-K1C4Z-6KKD-H0B3Z-2RHR-L7H39-3JGK-U0M0V-6FKB-5793D-41PZ-X233G-46MR-V
- Model Numbers
- Amount recalled
- 146 units (41 US, 105 OUS)
Where it was sold
- Nationwide
Why it was recalled
A recent software (SW) patch modifies Mobile Event Notification filter settings without providing any indication to the user when upgrading the system.
This product could cause temporary or reversible health problems — stop using it.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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