Reported Apr 9, 2014 · Terminated

Pinnacle3 Radiation Therapy Planning (RTP) System, software version 9.0.

Philips Medical Systems (Cleveland), Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Philips Medical Systems (Cleveland), Inc. · 5520 Nobel Dr Ste 125 · Fitchburg, WI · 53711-4948

Is this the product you have?

  • Pinnacle3 Radiation Therapy Planning (RTP) System, software version 9.0.
Lot codes and dates
  • System Code Serial Number
    • DC040898989
    • DC120785335
    • DC040801181
    • DC020893846
    • DC020893848
    • DC030936872
    • DC030938113
    • DC030938457
    • DC070948475
    • DC070948476
    • DC100956827
    • DC120961879
    • DC011064963
    • DC090775316
    • DC021070642
    • DC061086404
    • DC091095147
    • DC060767368
    • DC010887574
    • DC110782289
    • DC120787279
    • DC061132521
    • DC061132519
    • DC081138659
    • DC081138643
    • DC081139521
    • DC081139520
    • 1755367
    • DC080815579
    • DC070813153
    • 1685358
    • 1134FMM0UW
    • DC090777023
    15 DC030936391 ¿15
    • 1708792
    • 1708999
    • 0841BD200F
    • 3/1133FMM0C2
    • DC110781164
    • DC060764615
    • DC060764372
    • 0908QAC00B
    • 0926QAD063
    • 0925QAD076
    • 1666738
    • 0925QAD09E
    • 1029QAD07C
    • 1678826
    • 1684436
    • 0926QAC016
    • 1029QAD06F
    • 0926QAC01C
    • 1714167
    • 1049FMMOGP
    • 1113FMMORB
    • 1113FMMORL
    • 1688542
    • 1688675
    • 1691300
    • 1691303
    • 1694794
    • 1696697
    • 1699759
    • 1699760
    • 1700756
    • 1699761
    • 1699762
    • 1701404
    • 1701389
    • 1715642
    • 1704521
    • 1708407
    • 1709924
    • 1710887
    36

    67 of 67 codes

    • 1734189
    • 1721212
    • 1723472
    • 1723474
    • 1722542
    • 1730747
    • 1722550
    • 1723491
    • 1730850
    • 1730848
    • 1730746
    • 1737467
    • 1730852
    • 1732235
    • 1732294
    • 1734761
    • 1735978
    • 1736604
    • 1737853
    • 1734675
    • 1738571
    • 1737480
    • 1741347
    • 1746235
    • 1740700
    • 1747900
    • 1745450
    • 1751925
    • 1753082
    • 1753079
    • 1753777
    • 1759510
    • 1759731
    • 1757173
    • 1762113
    • 1665097
    • 1659082
    • 1657556
    • 1659148
    • 1655919
    • 1657364
    • 1657112
    • 1657781
    • 1657783
    • 1657782
    • 1659128
    • 1659129
    • 1685591
    • 1685365
    • 1685354
    • 1685589
    • 1700520
    • 1685685
    • 1685608
    • 1685590
    • 1685604
    • 1702674
    • 1718378
    • DC051081744
    • 1685357
    58 1746975 1734748 1 5 12 2 3 1753818 1754275 1759838 10
    • DC090775322
    • DC090776030
    • DC120787277
    • DC020893856
    • DC070811143
    • DC070812912
    • DC050802592
    • DC050802591
    • DC050802954
    • DC030895175
    • DC050802595
    • DC121008240
    • DC070899024
    • DC030895174
    • DC030895490
    • DC020893296
    • DC090818684
    • DC090819874
    • DC030936392
    • DC090816435
    • DC120830822
    • DC120830821
    • 21DC041125223
    • DC030937243
    • DC040939540
    • DC040941365
    • DC050943690
    • DC100820417
    • 1661883
    • 1657952
    • 1658310
    • 1657202
    • DC050802593
    70 DC100955993 1663161 1662399 1662400 80
    • DC031121325
    • 1663005
    • 1675295
    • 1675300
    • 1675298
    • 1675304
    • 1672877
    • 1675302
    • 1676359
    • 1702701
    • 1685603
    • 1685516
    • 1685512
    • DC040941365
    • 1685511
    • 1702616
    • 1702222
    • 1702214
    • DC060945180
    • 1702617
    • 1702404
    • 1707900
    • 1703883
    • 1712072
    42 DC010888950 DC080815621 1733193 1739388 1747986 64 7 DC120787277 70 1757043 1759357 11 17 18 16

    125 of 125 codes

    • 1760294
    • 1706
    • DC120830823
    • DC081139519
    • 1721959
    • DC031265726
    • 0348AD10B2
    • R04040895
    • DC070767345
    • 1672974
    • 1672975
    • 1686434
    • 1686030
    • 1686031
    • 1729012
    • 1672728
    • 1672727
    • 1676927
    • 1662142
    • 1662143
    • 1661886
    • DC030937241
    • 1728902
    • DC041125240
    • DC041125238
    • DC041126664
    • DC031121220
    • DC031121222
    • DC081138661
    • DC081138641
    • DC041125220
    • DC041125219
    • DC081141501
    • 1655103
    • DC080814334
    • 1660398
    • 1663463
    • 1655871
    • 1672722
    • 1685372
    • 1684595
    • 1685684
    • 1686444
    • 1686843
    • 1685151
    • 1685153
    • 1689400
    • 1689399
    • 1689398
    • 1689397
    • 1699843
    • 1693119
    • 1695735
    • 1695076
    • 1705232
    • 1712620
    • 1714936
    • 1714935
    • 1715200
    • 1715201
    68

    62 of 62 codes

    • 129
    • DC110958920
    • 0916QBD072
    • 1049FMMOKC
    • DC120785330
    • DC040941223
    • 1728483
    • 1736529
    • 1750826
    • 1789721
    • 1764323
    • DC120963809
    • DC101002887
    • DC121008235
    • DC081141500
    • DC030938078
    • 1685359
    • 1728482
    • DC071136746
    • DC120829228
    • DC080951060
    • 1663190
    • DC120962521
    • DC021068564
    • 1680604
    • 1739916
    • 1747134
    • DC061086722
    • DC061086720
    • DC071089531
    • DC09109605
    • 1712628
    • 1728484
    • 1736606
    • 1728485
    • 1736607
    • 1732286
    • 1737613
    • 1745449
    • 1750935
    • 1746951
    • DC121152678
    • 1741388
    • DC021260640
    • DC041268041
    • DC121297609
    • DC041314977
    • DC041316355
    • DC091287520
    • 1747899
    • 1740030
    • R02050132
    • R02070258
    • DC030935272
    • DC120830810
    • DC080951206
    • 153/154
    • 119-124-138
    • 1706680
    • 1711255DC081095143
    45 35 48 1732238 53 57

    110 of 110 codes

    • DC060766193
    • 1564496
    • 1568365
    • DC060765767
    • DC090776271
    • DC080773053
    • DC100780861
    • DC010888511
    • DC010890312
    • DC090777025
    • DC090774343
    • DC100778920
    • DC120785964
    • DC110782278
    • DC060765456
    • DC120784550
    • DC120787276
    • DC120785878
    • DC010889158
    • DC120784553
    • DC010890543
    • DC010889166
    • DC010891062
    • DC120785339
    • DC040899000
    • DC040899029
    • DC030895500
    • DC040898999
    • DC120785331
    • DC040898993
    • DC050802886
    • DC050803190
    • DC040801177
    • DC070811097
    • DC080815615
    • DC030936634
    • DC080816030
    • DC090817767
    • DC090818222
    • DC090818224
    • DC030938459
    • DC090816436
    • DC120829223
    • DC120827455
    • DC120827461
    • DC090816441
    • DC010931565
    • 1658348
    • DC010932251
    • DC020934230
    • DC030937732
    • DC110827117
    • DC030936722
    • DC030937739
    • DC030937737
    • DC030937736
    • DC120829220
    • DC040939548
    • 101-SUN4140
    • DC060944078
    34 75 1113FMMOR2 1729908 92 1743790 103 1117FMM034 1745451 8
Amount recalled
1016

Where it was sold

Why it was recalled

Philips Medical Systems have recently determined that a software nonconformance can cause incorrect beam geometry. This issue affects Pinnacle3 Radiation Therapy Planning (RTP) System, software version 9.0 manufactured from 09/29/09 to 12/01/2013.

This product could cause temporary or reversible health problems — stop using it.

Want the full recall guide?

The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Nov 21, 2014 · Data as of Sep 19, 5:29 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.