Reported Apr 20, 2016 · Terminated

Medix NatalCare ST-LX Intensive Care Incubator. Neonatal incubator.

Natus Medical Incorporated

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Natus Medical Incorporated · 5900 1st Ave S · Seattle, WA · 98108-3248

Is this the product you have?

  • Medix NatalCare ST-LX Intensive Care Incubator. Neonatal incubator.
Lot codes and dates
  • Serial numbers5337; 5336; 5335; 5334; 5333; 5332; 5331; 5330; 5329; 5328; 5327; 5326; 5325; 5324; 5323; 5294; 5293; 5292; 5291; 5290; 5289; 5287; 5283; 5282; 5281; 5280; 5278; 5277; 5276; 5257; 5256; 5255; 5254; 5253; 5252; 5251; 5250; 5249; 5248; 5228; 5227; 5226; 5225; 5224; 5223; 5222; 5221; 5220; 5219; 5214; 5213; 5212; 5211; 5210; 5209; 5139; 5138; 5136; 5135; 5134; 5133; 5132; 5131; 5130; 5129; 5097; 5096; 5057; 5056; 5053; 5051; 5048; 5047; 5046; 5045. Serial numbers were updated in the final status report
  • They are as follows

    86 of 86 codes

    • 5552
    • 5551
    • 5550
    • 5549
    • 5510
    • 5509
    • 5508
    • 5507
    • 5506
    • 5505
    • 5504
    • 5389
    • 5388
    • 5385
    • 5383
    • 5337
    • 5336
    • 5335
    • 5334
    • 5333
    • 5332
    • 5331
    • 5330
    • 5329
    • 5328
    • 5327
    • 5326
    • 5325
    • 5324
    • 5323
    • 5322
    • 5294
    • 5293
    • 5292
    • 5291
    • 5290
    • 5289
    • 5288
    • 5287
    • 5286
    • 5285
    • 5284
    • 5283
    • 5282
    • 5281
    • 5280
    • 5279
    • 5278
    • 5277
    • 5276
    • 5257
    • 5256
    • 5255
    • 5254
    • 5253
    • 5252
    • 5251
    • 5250
    • 5249
    • 5248
  • following serial numbers were removed
    • 5097
    • 5096
    • 5057
    • 5056
    • 5053
    • 5051
    • 5048
    • 5047
    • 5046
    • and 5045
Amount recalled
75 units (65 units in the US and 10 units in Pakistan) updated in final status report 36 customers with 96 units.

Where it was sold

  • Nationwide

Why it was recalled

NatalCare LX Incubators were manufactured using a defective oval port hinge assembly with the result that the screws holding the port in place can become loose and possibly result in the port detaching from the incubator.

This product could cause temporary or reversible health problems — stop using it.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Feb 10, 2017 · Data as of Sep 19, 6:15 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.