Reported Mar 11, 2020 · Terminated

SoundWave Professional Suite Software 3.2, Ref CI-6055-014, SPN 058-023-32085, UDI: (01)07630016853227, Logical…

Advanced Bionics, LLC

Low riskThis product is unlikely to cause harm, but it breaks a safety or labelling rule.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Advanced Bionics, LLC · 28515 Westinghouse Pl · Valencia, CA · 91355-1398

Is this the product you have?

    • SoundWave Professional Suite Software 3.2
    • Ref CI-6055-014
    • SPN 058-023-32085
  • UDI
    • (01)07630016853227
    • Logical SoundWave Professional Suite 3.2
  • CE 0123 - Product UsageSoundwave 3.2 is used by healthcare professionals to program Advanced Bionics sound processors for use with Advanced Bionics cochlear implants, a device is intended to restore a level of auditory sensation to children with profound sensorineural deafness via electrical stimulation of the auditory nerve
Lot codes and dates
  • Lot #s:
    • 663183
    • 663188
    • 663190
    • 663858
    • 663185
    • 663184
    • 663187
    • 663186
    • 664783
    • 663860
    • 664784
    • 663859
    • 669701
    • 669100
    • 669702
Amount recalled
364 versions of software

Where it was sold

Why it was recalled

The manufacturer received complaints that customers were attempting to install the fitting software using the supplied USB drive, an error message was received, and installation failed. The failed installation has not impact to the current version of the software, and users are able to continue programming devices with the current software version.

This product is unlikely to cause harm, but it breaks a safety or labelling rule.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Jun 27, 2022 · Data as of Sep 19, 4:12 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.