Reported Apr 9, 2025 · Ongoing
A820 myPTM Software Application associated with Medtronic SynchroMed Pump and Infusion System.
Medtronic Neuromodulation
Moderate riskThis product could cause temporary or reversible health problems — stop using it.What you should do
Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.
Firm contact: Medtronic Neuromodulation · 7000 Central Ave Ne · Minneapolis, MN · 55432-3568
Is this the product you have?
- A820 myPTM Software Application associated with Medtronic SynchroMed Pump and Infusion System.
- Lot codes and dates
version v.2xUDI/DI 00763000632793
- Amount recalled
- 4365 units
Where it was sold
- Nationwide
- PR
Why it was recalled
Product complaints were received describing the A820 myPTM app taking longer than expected for patients to interact with their implantable pump.
This product could cause temporary or reversible health problems — stop using it.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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