Reported May 11, 2016 · Terminated

Medtronic CareLink" Monitor (2490C) and Medtronic CareLink Express" Monitor (2020B) Product Usage: The 2490C CareLink…

Medtronic Inc., Cardiac Rhythm and Heart Failure

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Medtronic Inc., Cardiac Rhythm and Heart Failure · 8200 Coral Sea St NE · Mounds View, MN · 55112-4391

Is this the product you have?

  • Medtronic CareLink" Monitor (2490C) and Medtronic CareLink Express"
  • Monitor (2020B) Product UsageThe 2490C CareLink Home Monitors and 2020B CareLink Express Monitors are remote monitoring systems that interrogate implanted devices and transmit the data to Medtronic s CareLink Network for viewing by the physician. The data is transmitted either through an analog telephone line, a cellular connection or an internet connection
Lot codes and dates
  • Model Serial Number

    3,620 of 3,620 codes

    • 2020B
    • LPH003245P
    • 2020B
    • LPH004235P
    • 2020B
    • LPH004270P
    • 2020B
    • LPH004448P
    • 2020B
    • LPH004578P
    • 2020B
    • LPH006282P
    • 2020B
    • LPH006598P
    • 2020B
    • LPH006892P
    • 2490C
    • IJX010143A
    • 2490C
    • IJX010218A
    • 2490C
    • IJX010291A
    • 2490C
    • IJX010304A
    • 2490C
    • IJX010320A
    • 2490C
    • IJX010414A
    • 2490C
    • IJX010416A
    • 2490C
    • IJX010441A
    • 2490C
    • IJX010474A
    • 2490C
    • IJX010489A
    • 2490C
    • IJX010501A
    • 2490C
    • IJX010521A
    • 2490C
    • IJX014234A
    • 2490C
    • IJX014380A
    • 2490C
    • IJX014382A
    • 2490C
    • IJX014387A
    • 2490C
    • IJX014436A
    • 2490C
    • IJX014473A
    • 2490C
    • IJX014502A
    • 2490C
    • IJX014591A
    • 2490C
    • IJX019468A
    • 2490C
    • IJX019469A
Amount recalled
5038

Why it was recalled

A recent firmware update developed by Medtronic for the 2490C CareLink Monitors and 2020B CareLink Express Monitors included incorrect data on the country analog modem dial-up configuration table used to dial into the CareLink Network. This incorrect data resulted in the removal of the 0 prefix necessary for select countries as well as an incorrect alignment of phone numbers for other select cou

This product could cause temporary or reversible health problems — stop using it.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Sep 25, 2017 · Data as of Sep 19, 6:03 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.