Reported Apr 8, 2020 · Terminated

Merits E604 Pilot Navigator Stairlift - Product Usage: To transport patients up stairs.

Merits Holdings Co. dba Merits Health Products, Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Merits Holdings Co. dba Merits Health Products, Inc. · 4245 Evans Ave · Fort Myers, FL · 33901-9311

Is this the product you have?

  • Merits E604 Pilot
  • Navigator Stairlift - Product UsageTo transport patients up stairs
Lot codes and dates
  • ModelE60424YLMUB
  • SNMU180600588; (01) 04714379292589 (11)190604 (21) MU190600025
Amount recalled
82 units.

Where it was sold

Why it was recalled

Pinion gear may disengage from track allowing lift to slip or jolt.

This product could cause temporary or reversible health problems — stop using it.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Sep 18, 2023 · Data as of Sep 19, 5:29 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.