Reported Apr 5, 2017 · Terminated

iConnect Enterprise Archive software.

Merge Healthcare, Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Merge Healthcare, Inc. · 900 Walnut Ridge Dr · Hartland, WI · 53029-8347

Is this the product you have?

  • iConnect Enterprise Archive software.
Lot codes and dates
  • 77 of 77 codes

    • Versions 5.30.0
    • 5.30.1
    • 5.30.2
    • 5.30.2 SB0344
    • 5.30.3
    • 5.30.4
    • 5.30.4 HF0418E
    • 5.30.5
    • 5.30.5 HF0404E
    • 5.30.5 HF0413E
    • 5.30.5 HF390E
    • 5.30.5 SB0368
    • 5.30.6
    • 5.30.6 HF0405E
    • 5.30.6 HF0406E
    • 5.30.7
    • 5.30.7 HF0429E
    • 5.30.7 HF0441E
    • 5.30.7 HF0446E
    • 5.30.7 HF0470E
    • 5.30.7 HF0473E
    • 5.30.8
    • 5.30.8 HF0477E
    • 5.30.8 HF0490E
    • 5.30.8 HF0495 SB0508E
    • 5.30.8 HF0495E
    • 5.30.8 HF0495E SB504E
    • 5.30.8 HF0550
    • 5.30.8 SB0485E
    • 5.30.8 SB0486E
    • 5.30.X SB0381E
    • 5.35.1
    • 5.35.1 HF0487E
    • 5.35.1 HF0489E
    • 5.35.2
    • 5.35.3
    • 5.35.4
    • 5.35.4 HF0513
    • 5.35.4 HF0518
    • 5.35.4 HF0528
    • 5.35.4 HF0531
    • 5.35.4 HF0535
    • 5.35.4 HF0546
    • 5.35.4 HF0555
    • 5.35.4 HF0555.1
    • 5.35.4 HF0555.2
    • 5.35.4 HF0555.3
    • 5.35.4 HF0560
    • 5.35.4 Powerscribe Validation
    • 5.35.5
    • 5.35.5 From CCS
    • 5.35.5.1
    • 8.30
    • 8.30.2
    • 8.40.0
    • 8.40.1 HF0557
    • 8.40.2
    • 8.40.2.1
    • 8.40.2.2
    • 8.70 - Now Obsolete
Amount recalled
371 sites potentially have the affected software

This recall covers 3 products

The agency filed one notice per product. You are reading one of them; the other 2 are below.

Where it was sold

  • Nationwide

Why it was recalled

The versions allow images to be stored without pixel data, resulting in the system not being able to present all the prior studies, which could cause a delay in treatment in determining the progression of disease.

This product could cause temporary or reversible health problems — stop using it.

Want the full recall guide?

The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Oct 5, 2020 · Data as of Sep 19, 4:48 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.