Reported Sep 21, 2022 · Ongoing

Pinnacle3 Radiation Therapy Planning System, Model numbers 870231 and 870237.

Philips Medical Systems (Cleveland) Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Philips Medical Systems (Cleveland) Inc · 3630 Sw 47th Ave · Gainesville, FL · 32608-7555

Is this the product you have?

    • Pinnacle3 Radiation Therapy Planning System
    • Model numbers 870231 and 870237
Lot codes and dates

5 of 5 products

Products covered by this recall
Model / numberBarcodesProduct as published
87023100884838099081Software version 16.0.4, UDI (01)00884838099081(10)16.0.4.60330
0084838103054008848381029650088483810297200884838102989Software version 16.4.2, UDI (01)0084838103054(10)16.4.2.60330, UDI (01)00884838102965(10)16.4.2.60330, UDI (01)00884838102972(10)16.4.2.60315, UDI (01)00884838102989(10)16.4.2.60330
00884838103191UDI (01)00884838103191(10)16.4.2.60330
8702370088483810296500884838103566and Software version 16.4.3, UDI (01)00884838102965(10)16.4.3.60360. : Software version 16.4.6, UDI (01)00884838103566(10)16.4.6.21197
0088483810356600884838103566and Software version 18.0.1, UDI (01)00884838103566(10)18.0.1.2149 and (01)00884838103566(10)18.0.1.21197.
Amount recalled
169 systems

Where it was sold

Why it was recalled

When computing a radiation dose in the system, the exported dose information is incorrect when there is more than one beam attached to the prescription and certain options are selected on the Edit Prescription screen.

This product could cause temporary or reversible health problems — stop using it.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Data as of Sep 19, 6:52 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.