Reported May 28, 2025 · Ongoing

True 3D Viewer, Model: EP-00003

Echopixel, Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Echopixel, Inc. · 780 Montague Expy Ste 305 · San Jose, CA · 95131-1317

Is this the product you have?

  • True 3D Viewer
  • ModelEP-00003
Lot codes and dates
  • UDI-DI00851325007003
  • Full release software versions
    • 1.6.1.3080.428
    • released 13-Apr-2017 1.6.2.3670.435
    • released 07-Dec-2017 Develop Versions
  • for research use
    • 0.00.2695.422
    • released 15-Feb-2017 0.00.2927.423
    • released 15-Feb-2017 0.00.2964.423
    • released 24-Feb-2017 0.00.3102.428
    • released 04-Apr-2017 0.00.3245.428
    • released 05-May-2017 0.00.3302.431
    • released 02-Jun-2017 0.00.3344.432
    • released 18-Jul-2017 0.00.3412.433
    • released 14-Aug-2017 0.00.3656.442
    • released 09-Nov-2017 0.00.3669.442
    • released 05-Dec-2017 0.00.3683.445
    • released 02-Jan-2018 0.00.3702.447
    • released 11-Jan-2018 0.00.3730.447
    • released 08-Feb-2018
Amount recalled
18

This recall covers 2 products

The agency filed one notice per product. You are reading one of them; the other one is below.

Where it was sold

Why it was recalled

With certain software versions, import of enhanced ultrasound formatted data/ultrasound images into 3D viewer, (for digital image processing/review/analysis/communication/media interchange acquired from CT/MRI/ultrasound, and pre-operative analysis of surgical options), can result in incorrect display of image orientation, which could result in misdiagnosis or incorrect surgical treatment plan.

This product could cause temporary or reversible health problems — stop using it.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Data as of Sep 19, 5:38 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.