Reported Jun 18, 2025 · Ongoing
Brand Name: Guardian 2 System Product Name: Guardian System 2 Controller Model/Catalog Number: GS-2.5-C Software…
Turncare, Inc.
Moderate riskThis product could cause temporary or reversible health problems — stop using it.What you should do
Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.
Firm contact: Turncare, Inc · 230 W Parkway Ste 6 · Pompton Plains, NJ · 07444-1060
Is this the product you have?
- Brand NameGuardian 2
- System Product NameGuardian System 2
- Controller Model/Catalog NumberGS-2.5-C
- Software Version2.5.4-69 (Fix)
- Lot codes and dates
- Model/Catalog NumberGS-2.5-C
- Software Version2.5.4-69 (Fix)
- UDI-DI(01)00860001236453
- Serial Numbers
1,142 of 1,142 codes
2007.012037.012070.012074.012160.012186.012191.012197.012200.012203.012236.012259.012286.012299.012301.012303.012449.012505.012524.012557.012558.012576.2.22588.2.2.32591.2.2.32606.2.2.32615.2.2.32630.2.2.32645.2.2.32655.2.2.32658.2.2.32666.2.22706.2.2.32737.2.2.32741.2.2.32750.2.2.32827.2.2.32836.2.2.32846.2.2.32873.2.22874.2.22875.2.2.32898.2.22901.2.2.32902.2.22903.2.22913.2.2.32919.2.2.32959.2.2.32960.2.2.32965.2.2.32968.2.2.32976.2.2.32978.2.2.33001.2.2.33013.2.2.33017.2.2.33034.2.2.33048.2.2.33055.2.2.32571.2.2
- Amount recalled
- 1142 units
This recall covers 2 products
The agency filed one notice per product. You are reading one of them; the other one is below.
Where it was sold
Why it was recalled
A software update corrected an issue where "low" and "terminal" battery alerts did not display on the screen to the user in specific circumstances when the device was not running patient therapy.
This product could cause temporary or reversible health problems — stop using it.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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