Reported Jun 18, 2025 · Ongoing

Brand Name: Guardian 2 System Product Name: Guardian System 2 Controller Model/Catalog Number: GS-2.5-C Software…

Turncare, Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Turncare, Inc · 230 W Parkway Ste 6 · Pompton Plains, NJ · 07444-1060

Is this the product you have?

  • Brand NameGuardian 2
  • System Product NameGuardian System 2
  • Controller Model/Catalog NumberGS-2.5-C
  • Software Version2.5.4-69 (Fix)
Lot codes and dates
  • Model/Catalog NumberGS-2.5-C
  • Software Version2.5.4-69 (Fix)
  • UDI-DI(01)00860001236453
  • Serial Numbers

    1,142 of 1,142 codes

    • 2007.01
    • 2037.01
    • 2070.01
    • 2074.01
    • 2160.01
    • 2186.01
    • 2191.01
    • 2197.01
    • 2200.01
    • 2203.01
    • 2236.01
    • 2259.01
    • 2286.01
    • 2299.01
    • 2301.01
    • 2303.01
    • 2449.01
    • 2505.01
    • 2524.01
    • 2557.01
    • 2558.01
    • 2576.2.2
    • 2588.2.2.3
    • 2591.2.2.3
    • 2606.2.2.3
    • 2615.2.2.3
    • 2630.2.2.3
    • 2645.2.2.3
    • 2655.2.2.3
    • 2658.2.2.3
    • 2666.2.2
    • 2706.2.2.3
    • 2737.2.2.3
    • 2741.2.2.3
    • 2750.2.2.3
    • 2827.2.2.3
    • 2836.2.2.3
    • 2846.2.2.3
    • 2873.2.2
    • 2874.2.2
    • 2875.2.2.3
    • 2898.2.2
    • 2901.2.2.3
    • 2902.2.2
    • 2903.2.2
    • 2913.2.2.3
    • 2919.2.2.3
    • 2959.2.2.3
    • 2960.2.2.3
    • 2965.2.2.3
    • 2968.2.2.3
    • 2976.2.2.3
    • 2978.2.2.3
    • 3001.2.2.3
    • 3013.2.2.3
    • 3017.2.2.3
    • 3034.2.2.3
    • 3048.2.2.3
    • 3055.2.2.3
    • 2571.2.2
Amount recalled
1142 units

This recall covers 2 products

The agency filed one notice per product. You are reading one of them; the other one is below.

Where it was sold

Why it was recalled

A software update corrected an issue where "low" and "terminal" battery alerts did not display on the screen to the user in specific circumstances when the device was not running patient therapy.

This product could cause temporary or reversible health problems — stop using it.

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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Data as of Sep 19, 4:51 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.