Reported Sep 5, 2012 · Terminated
Cisco brand HealthPresence, version 2.1; Model/Catalog Number: CHP-ENTPRSYR2.I-K9; Product is manufactured and…
Cisco Systems Inc.
Moderate riskThis product could cause temporary or reversible health problems — stop using it.What you should do
Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.
Firm contact: Cisco Systems Inc · 170 W Tasman Dr · San Jose, CA · 95134
Is this the product you have?
- Cisco brand HealthPresence, version 2.1
- Model/Catalog NumberCHP-ENTPRSYR2.I-K9; Product is manufactured and distributed by Cisco Systems, Inc. San Jose, CA Cisco HealthPresence, version 2 is intended for remote consultation of patients with a healthcare provider. Cisco HealthPresence enables remote collaboration between
- a physician and a patient by providinghigh-definition video and advanced audio; transmission and display of third-party medical device data
- integration with third party EMRscheduling: and other software applications for remote consultations and exams. Cisco Health Presence is not intended for use in emergency situations. Cisco HealthPresence is not intended for use in active patient monitoring or alarming
- Lot codes and dates
- Serial/Code Number2.1.0.87
- Amount recalled
- 1 unit
Where it was sold
- Nationwide
- TN
Why it was recalled
Software anomaly may result in incorrect values and interpretations. The initial vital signs reading will display accurately on the Cisco Health Presence Vitals tab and the OnePlace tab. However, subsequent vital signs readings will only update on the Cisco HealthPresence Vitals tab and within the OnePlace database, but will not update under the OnePlace tab, and thus, will not provide current vit
This product could cause temporary or reversible health problems — stop using it.
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