Reported Sep 22, 2021 · Terminated
The Hero Model 100 (H-100) is a system consisting of a smart pill dispenser and a medication management app.
Hero Health
Moderate riskThis product could cause temporary or reversible health problems — stop using it.What you should do
Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.
Firm contact: Hero Health · 20902 Corsair Boulevard · Hayward, CA · 94545
Is this the product you have?
- The Hero Model 100 (H-100) is a system consisting of a smart pill dispenser and a medication management app.
- Lot codes and dates
- Model 100 (H-100) Catalog NumberF00002 Hero 100 V1.4
- Amount recalled
- 12,039 units which had software version V2.04.012
Where it was sold
- Nationwide
Why it was recalled
Due to dispenser prompting for a missed dose that had already been dispensed
This product could cause temporary or reversible health problems — stop using it.
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