Reported Aug 31, 2016 · Terminated

RadSuite software. The firm name on the label is Merge Healthcare, Hartland, WI.

Merge Healthcare, Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Merge Healthcare, Inc. · 900 Walnut Ridge Dr · Hartland, WI · 53029-8347

Is this the product you have?

  • RadSuite software. The firm name on the label is Merge Healthcare, Hartland, WI.
Lot codes and dates
  • Versions
    • 5.30.7
    • 5.30.7 HF0429E
    • 5.30.7 HF0441E
    • 5.30.7 HF0446E
    • 5.30.7 HF0470E
    • 5.30.7 HF0473E
    • 5.30.8
    • 5.30.8 HF0477E
    • 5.30.8 HF0490E
    • 5.30.8 HF0495 SB0508E
    • 5.30.8 HF0495E
    • 5.30.8 HF0495E
    • SB504E
    • 5.30.8 HF0550
    • 5.30.8 SB0485E
    • 5.30.8 SB0486E
    • 5.30.X SB0381E
    • 5.35.1
    • 5.35.1 HF0487E
    • 5.35.1 HF0489E
    • 5.35.2
    • 5.35.3
    • 5.35.4
    • and 5.35.4 HF0513
Amount recalled
25 sites potentially have the affected versions

Where it was sold

Why it was recalled

Potential for RadSuite AV viewer to skip image slices when the user presses page up or page down when the viewer displays multiple viewports and the user has mouse focused on any viewport other than the first viewport.

This product could cause temporary or reversible health problems — stop using it.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Feb 10, 2017 · Data as of Sep 19, 4:47 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.