Reported Jul 29, 2026 · Ongoing
SnapshotGLO Wound Imaging Device, Model KB100, KB100AA.
Kent Imaging, Inc.
Moderate riskThis product could cause temporary or reversible health problems — stop using it.What you should do
Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.
Firm contact: KENT IMAGING, INC. · 1210 8 St Sw Suite 300 · Calgary, N/A · N/A
Is this the product you have?
SnapshotGLO Wound Imaging DeviceModel KB100KB100AA
- Lot codes and dates
- UDI-DI
B376KB1000Software Revisions v4.2.0 and v4.1.3
- UDI-DI
- Amount recalled
- 77
Where it was sold
Why it was recalled
The software controlling the wound imaging device's battery charging circuit was not designed to recognize and recover a battery that has fully discharged into a low-power "shipping mode." When this occurs, an affected device will not resume charging when reconnected to power and becomes temporarily unusable/ unavailable for wound imaging until corrected.
This product could cause temporary or reversible health problems — stop using it.
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