Reported Sep 21, 2016 · Terminated

RadSuite software. The firm name on the label is Merge Healthcare, Hartland, WI.

Merge Healthcare, Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Merge Healthcare, Inc. · 900 Walnut Ridge Dr · Hartland, WI · 53029-8347

Is this the product you have?

  • RadSuite software. The firm name on the label is Merge Healthcare, Hartland, WI.
Lot codes and dates
  • This potential patient safety issue is only present in the following versions
  • when a reverse workflow is used
    • 2004-R6.x
    • 5.10.x
    • 5.20
    • 5.25
    • 5.30.1
    • 5.30.2
    • 5.30.2 SB0344
    • 5.30.3
    • 5.30.4
    • 5.30.4 HF0418E
    • 5.30.5
    • 5.30.5 HF0404E
    • 5.30.5 HF0413E
    • 5.30.5 HF390E
    • 5.30.5 SB0368
    • 5.30.6
    • 5.30.6 HF0405E
    • 5.30.6 HF0406E
    • 5.30.7
    • 5.30.7 HF0429E
    • 5.30.7 HF0441E
    • 5.30.7 HF0446E
    • 5.30.7 HF0470E
    • 5.30.7 HF0473E
    • 5.30.8
    • 5.30.8 HF0477E
    • 5.30.8 HF0490E
    • 5.30.8 HF0495 SB0508E
    • 5.30.8 HF0495E
    • 5.30.8 HF0495E SB504E
    • 5.30.8 HF0550
    • 5.30.8 SB0485E
    • 5.30.8 SB0486E
    • 5.30.X SB0381E
    • 5.35.1
    • 5.35.1 HF0487E
    • 5.35.1 HF0489E
    • 5.35.2
    • 5.35.3
    • 5.35.4
    • 5.35.4 HF0513
    • 5.35.4 HF0518
    • 5.35.4 HF0528
    • 5.35.4 HF0531
    • 5.35.4 HF0535
    • 5.35.4 HF0546
    • 8.30.0
  • NOTEThe standard workflow is not impacted
Amount recalled
45 sites potentially have the affected versions

Where it was sold

Why it was recalled

Multiple studies were missing at a customer location that never made it to the archive before watermarking

This product could cause temporary or reversible health problems — stop using it.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Jul 26, 2019 · Data as of Sep 19, 6:02 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.