Reported Oct 9, 2013 · Terminated

Benefiber Non-Thickening Powder, Sugar Free, packaged in the following configurations

Novartis Consumer Health

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Novartis Consumer Health · 10401 Hwy 6 · Lincoln, NE · 68517-9626

Is this the product you have?

Benefiber Non-Thickening Powder, Sugar Free, packaged in the following configurations

12 of 12 products

Products covered by this recall
Model / numberBarcodesProduct as published
300670044206(1) 2.8-oz. (20 servings) bottles
300670044329(2) 4.6-oz. (32 servings) bottles
300670044381(3) 5.4-oz. (38 servings) bottles
300670044626(4) 8.6-oz. (62 servings) bottles
300670044909(5) 12.3-oz. (90 servings) bottles
300670044831(6) 16.7-oz. (125 servings) bottles
300670044190(7) 1.6-lb. (190 servings) bottles
300670174590(8) 20.2-oz .(125+25=150 servings) bottles
300670175757(9) 10.3-oz. (62+13=75 servings) bottles
300679999996(10) Bulk .12-oz. (1 serving) stick pack
300670030285(11) 3.45-oz. boxes containing 28/0.12-oz. stick packs
300670030346.300670030346and (12) 4.19-oz. boxes containing 28+6/0.12-oz. stick packs, Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622. Made in France.
Lot codes and dates
  • 2.8-oz. (20
  • servings) bottles
    • 10081233
    • 10084981
    • 10086954
    • 10087654
    • 10089097
    • 10090985
    • 10095687
    • 10095688
    • 10102413
    • 10102758
    • 10106405
    • 10107215
    • 10110117
    • 0112155
    • 10115504
    • 10119610
    • 10120346
    • 10123373
    • and 10124210
    • 4.6-oz. (32
  • servings) bottles
    • 10093120
    • 10099454
    • 10101273
    • 10102759
    • 10104643
    • 10107322
    • 10107334
    • 10109690
    • 10114152
    • and 10123951
    • 5.4-oz. (38
  • servings) bottles
    • 10079944
    • 10079945
    • 10084982
    • 10086957
    • 10087655
    • 10088811
    • 10089098
    • 10089099
    • 10090986
    • 10090987
    • 10095505
    • 10097339
    • 10101278
    • 10102700
    • 10104644
    • 10104645
    • 10104646
    • 10104647
    • 10107225
    • 10108800
    • 10112148
    • 10112149
    • 10116295
    • 10117967
    • 10118825
    • 10120029
    • 10120452
    • and 10122150
    • 8.6-oz. (62
  • servings) bottles
    • 10081004
    • 10081005
    • 10081006
    • 10081007
    • 10081008
    • 10081009
    • 10081010
    • 10081011
    • 10087657
    • 10087658
    • 10089129
    • 10089130
    • 10089131
    • 10090593
    • 10090992
    • 10090993
    • 10090998
    • 10090999
    • 10093121
    • 10094588
    • 10095506
    • 10099453
    • 10101280
    • 10102760
    • 10104648
    • 10104649
    • 10107227
    • 10107232
    • 10108547
    • 10108549
    • 10108550
    • 10112145
    • 10116296
    • 10117966
    • 10118824
    • 10120023
    • 10120341
    • 10120449
    • 10122151
    • and 10122152
    • 12.3-oz. (90
  • servings) bottles
    • 10081000
    • 10081001
    • 10081002
    • 10081003
    • 10084983
    • 10086955
    • 10086956
    • 10087662
    • 10087663
    • 10089133
    • 10089134
    • 10095507
    • 10097341
    • 10101281
    • 10109497
    • 10112175
    • 10115077
    • 10119609
    • 10120348
    • and 10122866
    • 16.7-oz. (125
  • servings) bottles
    • 10080810
    • 10081012
    • 10081013
    • 10081114
    • 10086958
    • 10087661
    • 10089135
    • 10089136
    • 10090988
    • 10090989
    • 10093124
    • 10095503
    • 10095510
    • 10102761
    • 10104650
    • 10104652
    • 10104654
    • 10107344
    • 10112146
    • 10112147
    • 10116297
    • 10117964
    • 10118823
    • 10120008
    • 10120345
    • 10120799
    • 10121700
    • 10122154
    • 10122956
    • and 10127499
    • 25.6-oz. (190
  • servings) bottles
    • 10081227
    • 10081228
    • 10081229
    • 10081230
    • 10081231
    • 10081232
    • 10084984
    • 10084985
    • 10084986
    • 10084987
    • 10084988
    • 10087659
    • 10087660
    • 10089137
    • 10089138
    • 10090994
    • 10090995
    • 10090996
    • 10095513
    • 10095514
    • 10102762
    • 10102763
    • 10104655
    • 10107381
    • 10108545
    • 10112153
    • 10113299
    • 10118822
    • 10120006
    • 10122129
    • 10122230
    • 10122458
    • and 10124273
    • 20.2-oz. (125+25=150
  • servings) bottles
    • 10100270
    • 10100272
    • and 10120315
    • 10.3-oz. (62+13=75
  • servings) bottles
    • 10106742
    • 10109551
    • 10111859
    • 10116666
    • and 10123229
    • Bulk .12-oz. (1-ct.)
  • stick packs
    • 24621901
    • 24621902
    • 24621903
    • 24621904
    • 24807701
    • 24807702
    • 24807703
    • 24807704
    • 24807705
    • 24807706
    • 24807707
    • 24930501
    • 24930502
    • 24930503
    • 24930504
    • 25318601
    • 25318602
    • 25318603
    • and 25318604
    • 3.45-oz. (28-ct
  • stick pack) boxes
    • 10115152
    • 10115284
    • 10115617
    • 10116201
    • 10116301
    • 10116302
    • 10116604
    • 10121341
    • 10122650
    • 10127826
    • 10113682A
    • 10114422A
    • 24329201
    • 24329202
    • 24329203
    • 24329204
    • 24506601
    • 24506602
    • 24596603
    • 24596604
    • 24596605
    • 24767501
    • 24767502
    • 24767503
    • 24767504
    • 24767506
    • 24767507
    • 25239401
    • 25239402
    • 25239403
    • 25239404
    • 25239405
    • 25239406
    • 25239407
    • 25239408
    • 25239409
    • and 25239410
    • and 4.19-oz. (28+6
  • stick pack) boxes
    • 10107198
    • 10116607
    • 10116608
    • 10122652
    • and 10122934
Amount recalled
19,900,520 consumer units

This recall covers 6 products

The agency filed one notice per product. You are reading one of them; the other 5 are below.

Where it was sold

  • Nationwide

Why it was recalled

The products are being recalled due to the receipt of a relatively high number of consumer complaints.

This product could cause temporary or reversible health problems — stop using it.

Want the full recall guide?

The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.

Free recall alerts

Get alerted about new Novartis Consumer Health recalls

One email when a matching recall is published. No account, no cost, unsubscribe in one click.

Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA food enforcement) notice

Notice updated Nov 26, 2014 · Data as of Sep 19, 5:48 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.