Reported Feb 6, 2025
Pella Recalls Sliding Patio Doors and Windows Due to Battery Ingestion Hazard; Violation of Reese's Law Federal Safety…
Pella Corporation of Pella, Iowa
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately remove the battery in the sensor from the sliding door panels and in the windows' remote control and place them in an area that children cannot access. Contact Pella for instructions on how to receive a free replacement remote, including shipping, or to schedule a door repair by a qualified technician, free of cost. Pella is contacting all known purchasers directly.
Firm contact: Pella toll-free at 844-807-2219 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.pella.com and click on "Recall Notice" for more information, or at https://www.pella.com/recall-notice for more information.
What it looks like
Is this the product you have?
- Pella Reserve and Lifestyle Sliding Patio Doors and Lifestyle Windows
- Amount recalled
- About 340
Where it was sold
Sold at Pella direct, Lowe's and Builders FirstSource stores nationwide and online from March 2024 through June 2024 for between $5,000 and $20,000 for the doors, depending on the model, about $1,900 for the uninstalled windows, and between $60 and $110, for the remote when sold individually..
Why it was recalled
Stop using this product now
The recalled products violate the mandatory federal regulations for consumer products containing button cell or coin batteries, because the sliding doors' sensor panel and the windows' remote control have button cell batteries that can be easily accessed by children. This poses an ingestion hazard. In addition, the recalled products do not have the required warnings. When button cell batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns, and death.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: None reported
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