Reported Jun 12, 2025
Bugaboo North America Recalls Giraffe High Chairs Due to Risk of Serious Injury or Death from Fall Hazard
Bugaboo North America Inc. of New York
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled highchairs and contact Bugaboo to receive a free repair kit including an Allen key and new screws to install into the product's legs. Bugaboo is contacting all known purchasers directly.
Firm contact: Bugaboo Service Team toll-free at 800-460-2922 from 7 a.m. to 4 p.m. PT Monday through Thursday and from 7 a.m. to 1 p.m. PT Friday, by email at service.us@bugaboo.com, or online at https://service.bugaboo.com/s/bugaboo-giraffe-recall-repair-kit-checker?language=en_US&Country=US or www.bugaboo.com and click on "Product Recalls" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- Giraffe highchairs
- Amount recalled
- About 18,280 (In addition, about 2,325 were sold in Canada)
Where it was sold
Sold at Nordstrom and other specialty stores nationwide and online at www.bugaboo.com and www.Amazon.com from May 2023 through April 2025 for about $380..
Why it was recalled
Stop using this product now
The highchairs pose a fall hazard and risk of serious injury or death to babies because the legs of the chair can detach from the frame if the screws connecting the legs are not properly tightened during assembly.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 22 reports of the legs of the chair detaching, including 13 reports of minor injuries.
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