Reported Jun 25, 2026
Southern Telecom Expands Recall of Lomi Waxing Kits Due to Risk of Serious Injury or Death from Fire and Burn Hazards;…
Southern Telecom Inc. of New York
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should stop using the recalled waxing kits immediately and contact Southern Telecom for a full refund. Consumers will be asked to destroy the kits by unplugging the warmer's electrical cord, cutting it in half, and upload a photo of the destroyed product, showing the cut electrical cord, to https://support.customersupport123.com/hc/en-us/requests/new. Consumers should then dispose of the destroyed product.
Firm contact: Southern Telecom toll-free at 888-959-0944 from 8 a.m. to 5 p.m. ET Monday through Friday, email at support@customersupport123.com, or online at https://southerntelecom.com/recall-2026-05-14/ or www.southerntelecom.com and click on "Recall: LOMB2004PK Roll-On Waxing Kit" at the top of the page for more information.
What it looks like
Is this the product you have?
- Lomi Roll-On Waxing Kits
- Amount recalled
- About 14,700 (Southern Telecom previously recalled the waxing kits on June 13, 2024)
Where it was sold
Sold at Ross, DD's, Variety Wholesalers and Burlington stores nationwide from February 2025 through December 2025 for about $13..
Why it was recalled
Stop using this product now
The roll-on warmers' power cord can overheat and short circuit, posing a risk of serious injury or death from fire, burn and electrical shock hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Southern Telecom has received two additional reports of the warmer power cord overheating. No injuries have been reported.
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