Reported Jun 13, 2024
Southern Telecom Recalls Lomi Roll-On Waxing Kits Due to Fire, Burn and Shock Hazards
Southern Telecom Inc. of New York
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled waxing kits, and contact Southern Telecom for a full refund. Consumers will be asked to write "Recalled" with a permanent marker on the wax warmer, unplug the warmer, cut the unplugged power cord, and submit a photo to Southern Telecom.
Firm contact: Southern Telecom toll-free at 888-959-0944 from 8 a.m. to 5 p.m. ET Monday through Friday, email at support@customersupport123.com, or online at https://southerntelecom.com/recall-2024-06-13/ or www.southerntelecom.com and click on “Recall: LOMB2003PK Roll-On Waxing Kit” at the top of the page for more information.
What it looks like
Is this the product you have?
- Lomi Roll-On Waxing Kits
- Amount recalled
- About 19,500
Where it was sold
Sold at Ross, DD's, Bealls, and Burlington stores nationwide from April 2023 through October 2023 for about $13..
Why it was recalled
Stop using this product now
The roll-on warmer's power cord can overheat and short circuit, posing fire, burn, and electrical shock hazards.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received two reports of the warmer's power cord overheating and/or short-circuiting, including two consumers who suffered burns, and one incident of property damage.
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