Reported Jul 31, 2015
NVIDIA Recalls Tablet Computers Due to Fire Hazard
NVIDIA Corp. of Santa Clara, Calif.
Risk not classifiedThe agency has not ranked the risk yet — treat the notice as a caution.What you should do
Consumers should immediately stop using the tablets and contact NVIDIA for instructions on receiving a free replacement tablet.
Firm contact: NVIDIA toll free at (888) 943-4196 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.nvidia.com and click on "NVIDIA Tablet Recall Program" at the bottom center of the page in green letters.
What it looks like
Is this the product you have?
- NVIDIA SHIELD tablet computers
- Amount recalled
- About 83,000 (in addition, 5,000 were sold in Canada)
Where it was sold
Sold at GameStop stores nationwide and online at Amazon.com, BestBuy.com, GameStop.com, NewEgg.com, TigerDirect.com and other websites from July 2014 through July 2015 for between $300 and $400..
Why it was recalled
The lithium-ion battery in the tablets can overheat, posing a fire hazard.
The agency has not ranked the risk yet — treat the notice as a caution.
Reports so far: NVIDIA has received four reports of batteries overheating due to thermal runaway, including two reports of damage to flooring.
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