Reported Aug 8, 2017
NVIDIA Recalls European Plug Heads Sold with Power Adaptors Due to Electric Shock Hazard
NVIDIA Corp. of Santa Clara, Calif.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled European plug heads and contact NVIDIA for a free replacement.
Firm contact: NVIDIA toll-free at 800-797-6530 anytime or online at www.nvidia.com and click on USA/Canada Link, then click on the support tab located at the top of the page.
What it looks like
Is this the product you have?
- European plug heads for NVIDIA SHIELD™ power adaptors
- Amount recalled
- About 6,900 (in addition, about 360 were sold in Canada)
Where it was sold
Sold at Online at NVIDIA.com, Amazon.com, BestBuy.com, and NewEgg.com from October 2015 through June 2017 for about $30..
Why it was recalled
Stop using this product now
The plug heads can break exposing metal prongs, posing an electric shock hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: There have been no reports of injuries or incidents in the U.S. NVIDIA has received nine reports of the European plug heads breaking overseas, including six reports of consumers receiving electrical shocks.
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