Reported Aug 14, 2015
Trane and American Standard Recall Accessory Heaters Due to Fire Hazard (Recall Alert)
Trane U.S. Inc. of Tyler, Texas
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the heater function by switching the system to cooling mode or off, and contact their Trane or American Standard independent dealer to schedule an inspection and replacement. The system's air conditioning or cooling function may still be used. Trane is contacting its customers directly.
Firm contact: Trane toll-free at 844-866-8429 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.trane.com/residential or www.americanstandardair.com and click on "Safety Recall" for more information.
What it looks like
Is this the product you have?
- Accessory heaters installed in TAM7 and TAM8 air handlers
- Amount recalled
- About 3,900
Where it was sold
Sold at Trane and American Standard independent dealers nationwide from January 2015 to April 2015 for about $120..
Why it was recalled
Stop using this product now
Heaters installed with reverse polarity on one of the breakers can cause the heater to overheat, posing a fire hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 10 reports of the heaters tripping circuit breakers, including one report of heat-related damage to the unit. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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