Reported Nov 8, 2016
Trane Recalls Furnaces Due to Shock Hazard (Recall Alert)
Trane U.S. Inc. of Tyler, Texas
Risk not classifiedThe agency has not ranked the risk yet — treat the notice as a caution.What you should do
Consumers should contact Trane to receive a free replacement junction box and free installation. The firm is contacting customers directly. Consumers should avoid contact with the furnaces until the junction box is replaced.
Firm contact: Trane at 800-945-5884 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.trane.com/residential, www.americanstandardair.com, or www.ameristarac.com and click on "Safety Recall" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- Furnaces
- Amount recalled
- About 17,700
Where it was sold
Sold at Trane, American Standard and Ameristar independent dealers nationwide from July 2016 through August 2016 for between $400 and $4,000..
Why it was recalled
The ground wire in the furnace's junction box can become loose. If an electrical component then fails and short circuits, the unit poses a shock hazard.
The agency has not ranked the risk yet — treat the notice as a caution.
Reports so far: None reported
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