Reported Dec 20, 2018
Miles Industries Recalls Gas Fireplaces Due to Burn Hazard
Miles Industries Ltd. of Canada
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled fireplaces and contact Miles Industries to schedule a free repair.
Firm contact: Miles Industries toll-free at 866-420-3360 from 7 a.m. to 4:30 p.m. PT Monday through Friday, email at h5@valorfireplaces.com or online at www.valorfireplaces.com and click on “H5 Recall Notice” for more information.
What it looks like
Is this the product you have?
- Valor H5 gas fireplaces
- Amount recalled
- About 1,000 (in addition, about 1,900 were sold in Canada)
Where it was sold
Sold at Northeast Hearth & Home, Sutter Home & Hearth, Wallace's Stove & Fireplace Hearth stores and other stores nationwide and online from June 2014 through March 2018 for about $5,500..
Why it was recalled
Stop using this product now
The trim around the fireplaces can leak hot exhaust air, posing a burn hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Miles Industries has received one report of mantle charring. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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