Reported Jul 10, 2019
Bose Recalls EdgeMax® and FreeSpace® Loudspeakers Due to Injury Hazard (Recall Alert)
Bose Corporation of Framingham, Mass.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Stop using the recalled loudspeakers immediately and contact Bose for instructions on receiving a free replacement or free safety cables. Bose is contacting all known purchasers directly.
Firm contact: Bose at 800-576-1503 from 8 a.m. to 5 p.m. Eastern Monday through Friday, email at BMSSafety@bose.com or online at www.bose.com or www.pro.bose.com and click on www.BoseBMSsafety.com for more information.
What it looks like
Is this the product you have?
- Professional use flush and surface mount loudspeakers
- Amount recalled
- About 77,500
Where it was sold
Sold at Authorized Bose distributors nationwide. EdgeMax models were sold between August 2017 and January 2019 for about $400. FreeSpace DS 16 models were sold between February 2002 and January 2019 for between $65 and $95. FreeSpace DS 40 models were sold between May 2010 and August 2018 for between $120 and $180. FreeSpace DS 100 models were sold between January 2006 and January 2019 for between $160 and $250. FreeSpace 3 models were sold between January 2002 and January 2019 for between $100 and $215..
Why it was recalled
Stop using this product now
The loudspeaker's mounting components can break causing the speakers to dislodge and fall from its installed location, posing an injury hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received nine reports in the U.S. of speakers dislodging or falling from their installed locations, including one report of minor injuries.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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