Reported Jun 29, 2023
Bose Recalls Acoustimass®, Lifestyle® and Companion™ Bass Modules Due to Fire Hazard
Bose Corporation of Framingham, Mass.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using and unplug the recalled bass modules and contact Bose to arrange for a free repair of the bass module or a 40% discount on a replacement product.
Firm contact: Bose toll-free at 888-260-0819 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 7 p.m. ET on Saturday, online at support.bose.com/am-recall or at www.bose.com and click on "Recall Information" at the bottom of the page for more information.
What it looks like
Is this the product you have?
- Bose Acoustimass, Lifestyle and Companion bass modules (produced before April 2006)
- Amount recalled
- About 884,000 (In addition, about 98,000 were sold in Canada and about 18,300 in Mexico)
Where it was sold
Sold at Bose stores, Best Buy, Circuit City, Sam's Club, Sears and other electronics stores nationwide, and online at Bose.com from January 1994 through April 2007 for between $220 and $2,200..
Why it was recalled
Stop using this product now
The speaker's electrical components can fail, posing a fire hazard.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 21 reports worldwide of the bass modules igniting or melting, including three incidents of fires resulting in property damage to carpeting, an entertainment cabinet and to materials surrounding the bass box. No injuries have been reported.
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The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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