Reported Jul 28, 2022
Black Diamond Equipment Recalls PIEPS and Black Diamond Avalanche Transceivers Due to Risk of Loss of Emergency…
Black Diamond Equipment Ltd. of Salt Lake City, Utah
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled transceivers and perform a safety check to verify if the device can switch into Search Mode by following instructions on this website. If the devices are not working properly, please contact Black Diamond to receive a prepaid shipping label to return the recalled transceivers for a free repair or a replacement device.
Firm contact: Black Diamond at 866-306-0865 from 9 a.m. to 4 p.m. MT Monday through Friday, online at www.blackdiamondequipment.com/en_US/content/beacon-notification or at www.blackdiamondequipment.com and click on "Product Recall" located at the bottom of the webpage for more information.
What it looks like
Is this the product you have?
- Avalanche Transceivers
- Amount recalled
- About 76,300 (In addition, about 21,300 were sold in Canada) (Pieps DSP Sport, DSP Pro, and DSP Pro Ice avalanche transceivers were previously recalled on April 12, 2021)
Where it was sold
Sold at Liberty Mountain, Recreational Equipment Inc. (REI) and other specialty outdoor stores nationwide and online at www.backcountry.com from January 2013 through April 2022 for between $300 and $450..
Why it was recalled
Stop using this product now
The recalled transceivers may not switch from SEND mode into SEARCH mode. If this were to occur, the device would not be able to locate a skier in an avalanche, which could result in severe bodily harm or death if the skier is buried under snow.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: Black Diamond has received 26 reports of the search mode on the transceiver not working properly. No injuries have been reported.
Want the full recall guide?
The guide adds the identifying codes laid out for scanning, symptoms to watch for, a timeline, and news coverage of this recall.
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