Reported May 9, 2024
ZLINE Recalls Built-In Electric Wall Ovens Due to Impact Injury Hazard
ZLINE Kitchen and Bath of Reno, Nev.
High riskUsing this product could cause serious injury, illness or death — stop using it now.What you should do
Consumers should immediately stop using the recalled ovens until the oven door is repaired. Contact ZLINE to obtain a free replacement door and instructions on replacing it. Consumers can register online at https://zlinekitchen.com/recalls-walloven to begin the repair process. Consumers who require physical assistance may request a service visit. ZLINE is contacting all purchasers directly.
Firm contact: ZLINE toll-free at 833-256-3603 from 9 a.m. to 8:30 p.m. ET Monday through Friday, email at awrecall@zlinekitchen.com, or online at https://zlinekitchen.com/recalls-walloven or at https://zlinekitchen.com and click on "Recalls" on the bottom of the page and then "Product Recalls" for more information.
What it looks like
Is this the product you have?
- ZLINE Wall Ovens
- Amount recalled
- About 5,000
Where it was sold
Sold at Best Buy, Lowe's, The Home Depot and The Range Hood Store nationwide and online at www.bestbuy.com, www.build.com, www.costco.com, www.homedepot.com, www.therangehoodstore.com, www.overstock.com and www.wayfair.com from December 2020 through September 2022 for between $1,900 and $3,950..
Why it was recalled
Stop using this product now
The oven door hinge can dislodge, releasing the spring, which can damage or break through the door trim, posing an impact injury hazard to consumers.
Using this product could cause serious injury, illness or death — stop using it now.
Reports so far: The firm has received 95 reports of incidents of the door spring releasing or breaking through the top of the oven door. One minor injury has been reported.
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