Reported Oct 16, 2024 · Ongoing
Patient Information Center iX, Product Code 866386, and Patient Information Center iX Expand, Product Code 866390,…
Philips North America
Moderate riskThis product could cause temporary or reversible health problems — stop using it.What you should do
Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.
Firm contact: Philips North America · 222 Jacobs St · Cambridge, MA · 02141-2296
Is this the product you have?
Patient Information Center iXProduct Code 866386and Patient Information Center iX ExpandProduct Code 866390Software Revision 4.0.1
- Lot codes and dates
- UDI-DI00884838104594
- Serial Numbers
591 of 591 codes
0Y5Z-7FHX-N5H20-1DNN-E1762-74NU-51C0V-08NR-06U53-30PD-16M5J-0JLM-H2M2G-15LB-E4U3A-3JGK-K0439-16GM-G3A1T-22HW-U534U-57JE-Y0D6U-5ZH1-D3H5C-6JK9-X3K0C-3EH3-H3Z47-12JD-V524N-43JR-25N40-2RHR-N1331-5BNT-B1V4F-34MB-G1B4R-37N1-36D3L-28MC-M7Y52-29H4-L7Y5Z-7FHX-F1X6W-21KC-W6278-09GU-Y2C6N-3KLU-C3E5Y-32PN-45T2L-2TP9-V021Z-1WJ2-51W6W-21KC-Z7L3H-46MR-L194D-2YHB-T1Y7A-49M4-62Z3C-1AHM-34T51-53NK-A1P4A-44NB-V3B5M-55J9-55V57-0HN3-J7V5Z-7FHX-R224B-2HJF-F5G1G-01JC-Z6Y7F-06MT-0676T-6XMZ-M5F1G-01JC-25K2B-6DHP-45T45-7ELE-C0V7B-4EJH-A1F23-36KM-02C50-6KKD-R3107-4RG3-63X5B-1NH8-26U32-24GX-05K2L-2TP9-D4T2R-6HHJ-D613L-28MC-T7K21-0XNW-C062U-1VNP-B5M78-09GU-66226-14LG-X0V6R-0PLF-7
- Amount recalled
- 591 devices
Where it was sold
- Nationwide
Why it was recalled
During extended operation of the MX40 with the PIC iX, the DHCP (Dynamic Host Configuration Protocol) lease can expire on the MX40. If the DHCP lease expires while the device is offline, upon reconnecting with the PIC iX, a new IP address will be assigned to the MX40. The PIC iX will not recognize the new IP address after reconnecting and therefore the expecting settings sync fails.
This product could cause temporary or reversible health problems — stop using it.
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