Reported Dec 29, 2021 · Terminated

These are communication systems, labeled as: a. NaviCare Nurse Call, Part Numbers: 3.6, 3.7, 3.9 b. Voalte Nurse Call,…

Hill-Rom Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Hill-Rom Inc. · 1225 Crescent Grn Ste 300 · Cary, NC · 27518-8119

Is this the product you have?

  • These are communication systems
  • labeled asa. NaviCare Nurse Call
  • Part Numbers3.6, 3.7, 3.9 b. Voalte Nurse Call, Part Number 4.0 *Product was rebranded from NaviCare to Voalte in 2020
Lot codes and dates
  • All software versions 3.5.400
  • and above
    • a. Part Number 3.6
    • UDI 00887761001541
    • Part Number 3.7
    • UDI 00887761021198
    • Part Number 3.9
    • UDI 00887761985209 b. Part Number 4.0
    • UDI 00887761995079
Amount recalled
1,050 units

Where it was sold

  • Nationwide

Why it was recalled

An unrecoverable error may occur where a component will fail to complete the reboot cycle, become non-functional and must be replaced.

This product could cause temporary or reversible health problems — stop using it.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Aug 16, 2024 · Data as of Sep 19, 6:21 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.