Reported Apr 1, 2020 · Terminated

NaviCare Patient Safety Software Versions 3.5.400-3.9.300. The NaviCare Patient Safety (Patient Safety) Software is…

Hill-Rom Inc.

Moderate riskThis product could cause temporary or reversible health problems — stop using it.

What you should do

Stop using the affected lot and contact the recalling firm for the return or refund process. Check the FDA enforcement report for lot-level detail.

Firm contact: Hill-Rom Inc. · 1225 Crescent Grn Ste 300 · Cary, NC · 27518-8119

Is this the product you have?

NaviCare Patient Safety Software Versions 3.5.400-3.9.300. The NaviCare Patient Safety (Patient Safety) Software is compatible with the following beds

3 of 3 products

Products covered by this recall
#Product as published
1VersaCare Revision A-J with upgrade kit Revision K with UCB 1.18
2Centrella (all versions)
3Progressa (firmware version 1.15.0.0)
Lot codes and dates
  • NaviCare Patient Safety Software versions 3.5.400 to 3.9.300
Amount recalled
35 Software Systems

Where it was sold

Why it was recalled

There is a software issue which may result in failure to monitor or control patient's bed exit mechanism.

This product could cause temporary or reversible health problems — stop using it.

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Where this came from

Source: U.S. Food & Drug Administration (openFDA)

Read the FDA (openFDA device enforcement) notice

Notice updated Feb 11, 2021 · Data as of Sep 19, 4:50 PM UTC

RecallNow is not a government agency. Every fact on this page is published by the FDA, USDA or CPSC and links back to their notice.